Intro to Hospitality & Tourism

1.

Multiple Choice

2 mins

1 pt

Meeting the needs of guests with kindness and goodwill.

hospitality

host

recreation

franchise

2.

Multiple Choice

1 min

1 pt

A place to sleep for one or more nights.

chain

brand

lodging

travel package

3.

Multiple Choice

1 min

1 pt

Any activity that people do for rest, relaxation, and enjoyment.

franchise

hospitality

recreation

independent business

4.

Multiple Choice

1 min

1 pt

Businesses that physically move travelers from one place to another.

travel package

travel industry

lodging

tourism

5.

Multiple Choice

2 mins

1 pt

Business that is not connected legally or by contract to any other business.

independent business

franchise

6.

Multiple Choice

1 min

1 pt

Business that has more than one establishment under the same name and the same ownership.

chain

independent business

7.

Multiple Choice

1 min

1 pt

Businesses that provide overnight accommodations.

franchise

professional association

travel

lodging property

8.

Multiple Choice

1 min

1 pt

A name, logo, tagline, or any combination of these that distinguishes a product from its competitors.

brand

host

9.

Multiple Choice

1 min

1 pt

The right to do business using the brand and products of another business.

host

franchise

brand

ethics

10.

Multiple Choice

1 min

1 pt

The recreation industry consists of rental cars, buses, trains, airplanes, ships, and travel agents.

True

False

11.

Multiple Choice

2 mins

1 pt

The hospitality industry has a tremendous impact on the economy by ____.

allowing professional associations to organize and direct employees

creating complex options for businesses

encouraging employees to meet customer needs

providing jobs for millions of people

12.

Multiple Choice

2 mins

1 pt

All of the following are examples of the foodservice industry except a ____.

grocery store deli that makes sandwiches

school cafeteria

roadside rest stop that includes vending machines

travel agency

13.

Multiple Choice

2 mins

1 pt

Which of the following words means the same as lodging and may be used to mean a place to sleep?

Accommodation

Bed-and-breakfast

Campground

Lodging industry

14.

Multiple Choice

2 mins

1 pt

Businesses in the ____ industry include travel agencies, cruise companies, and meeting and convention planners.

lodging

recreation

tourism

travel

15.

Multiple Choice

2 mins

1 pt

Which of the following is a major reason all segments of the hospitality industry must work together?

To give chains and franchises equal opportunity.

To ensure that both single- and multiunit businesses are involved.

To successfully meet customer needs.

To provide customers with minimum comforts and impressions.

16.

Multiple Choice

1 min

1 pt

Examples of multiunit businesses are ____.

chains and franchises

chains and single-unit businesses

franchises and independent businesses

franchises and single-unit businesses

17.

Multiple Choice

2 mins

1 pt

A career and technical student organization (CTSO) such as FCCLA or DECA gives students the opportunity to ____.

develop a code of ethics for professional practice

develop interpersonal, leadership, career, and technical skills

improve the profession and industry

monitor legislation that impacts the hospitality industry

18.

Multiple Choice

1 min

1 pt

Which of the following is the major purpose of a professional association?

To promote travel and tourism nationally and globally.

To find locations for professional schools.

To train people in hospitality and tourism.

To improve individuals, the profession, and the industry.

19.

Multiple Choice

1 min

1 pt

A code of ethics is a ____.

chance to influence governmental agencies

method of networking

provision of information about the industry to the general public

statement of proper, professional behavior

20.

Multiple Choice

1 min

1 pt

Organization for students with an interest in a career area, such as hospitality or business.

career and technical student organization (CTSO)

franchise fee

travel package

franchise agreement

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