Have an account?
Meeting the needs of guests with kindness and goodwill.
A place to sleep for one or more nights.
Any activity that people do for rest, relaxation, and enjoyment.
Businesses that physically move travelers from one place to another.
Business that is not connected legally or by contract to any other business.
Business that has more than one establishment under the same name and the same ownership.
Businesses that provide overnight accommodations.
A name, logo, tagline, or any combination of these that distinguishes a product from its competitors.
The right to do business using the brand and products of another business.
The recreation industry consists of rental cars, buses, trains, airplanes, ships, and travel agents.
The hospitality industry has a tremendous impact on the economy by ____.
allowing professional associations to organize and direct employees
creating complex options for businesses
encouraging employees to meet customer needs
providing jobs for millions of people
All of the following are examples of the foodservice industry except a ____.
grocery store deli that makes sandwiches
roadside rest stop that includes vending machines
Which of the following words means the same as lodging and may be used to mean a place to sleep?
Businesses in the ____ industry include travel agencies, cruise companies, and meeting and convention planners.
Which of the following is a major reason all segments of the hospitality industry must work together?
To give chains and franchises equal opportunity.
To ensure that both single- and multiunit businesses are involved.
To successfully meet customer needs.
To provide customers with minimum comforts and impressions.
Examples of multiunit businesses are ____.
chains and franchises
chains and single-unit businesses
franchises and independent businesses
franchises and single-unit businesses
A career and technical student organization (CTSO) such as FCCLA or DECA gives students the opportunity to ____.
develop a code of ethics for professional practice
develop interpersonal, leadership, career, and technical skills
improve the profession and industry
monitor legislation that impacts the hospitality industry
Which of the following is the major purpose of a professional association?
To promote travel and tourism nationally and globally.
To find locations for professional schools.
To train people in hospitality and tourism.
To improve individuals, the profession, and the industry.
A code of ethics is a ____.
chance to influence governmental agencies
method of networking
provision of information about the industry to the general public
statement of proper, professional behavior
Organization for students with an interest in a career area, such as hospitality or business.
career and technical student organization (CTSO)