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- 1. Multiple Choice
You greet a woman guest named Olivia Darwin aged about 45 years old who comes for lunch. What would you say?
Good afternoon, Ms. Darwin
Good afternoon, Ms. Olivia Darwin
Good afternoon, ladies.
Good morning, miss.
- 2. Multiple Choice
You greet an old man in the bar at 4 p.m. What would you say?
Good morning, gentlemen.
Good afternoon, sir.
Good afternoon, gentlemen.
Good morning, Mr.
- 3. Multiple Choice
You greet a married couple in front of the hotel at 9 p.m. What would you say?
Good morning, Mr. and Mrs.
Good morning, sir and good morning, madam.
Good evening, Mr. and Mrs.
Good evening, sir and good evening, madam.
- 4. Multiple Choice
You welcome a group of women guests who come for breakfast. What would you say?
Good morning, miss.
Good morning, ladies.
Good morning, Mrs.
Good afternoon, madam.
- 5. Multiple Choice
You welcome Justin Brown and his wife at 7 p.m.
What would you say?
Good morning, Mr. Justin Brown
Good evening, Mr. Brown
Good morning, Mr. Brown and Mrs. Brown
Good evening, Mr. Brown and Mrs. Brown
- 6. Multiple Choice
You welcome a group of guests (some men and some women) who come for lunch.
What would you say?
Good afternoon, ladies.
Good afternoon, gentlemen.
Good evening, ladies and gentlemen.
Good afternoon, ladies and gentlemen.
- 7. Multiple Choice
A woman leaves the hotel at 2 p.m.
What would you say?
Good afternoon, madam.
Good afternoon, miss.
Good afternoon, ladies.
Good morning, Mrs.
- 8. Multiple Choice
You meet 5 men in the hotel lobby at 10 a.m.
What would you say?
Good afternoon, sir.
Good morning, Mr.
Good morning, gentlemen.
Good afternoon, gentlemen.
- 9. Multiple Choice
You meet a guest named Clay Jensen who comes for dinner. What would you say?
Good evening, Mr. Clay Jensen.
Good evening, Mr. Jensen.
Good evening, Mr. Clay
Good evening, sir.
- 10. Multiple Choice
You meet a young lady named Julia Roberts aged about 21 years old at 4 p.m. What would you say?
Good afternoon, madam.
Good afternoon, Miss. Julia Roberts.
Good afternoon, Miss. Roberts.
Good afternoon, Miss. Julia
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