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- 1. Multiple Choice
1. What should you never do in Outlook?
a. Review all the recipients before sending an e-mail
b. Review the agenda after setting-up a meeting
c. Check the attendance list before a meeting
d. Send an e-mail to MS-All
- 2. Multiple Choice
There is no more space in your inbox, what should you do?
a. Nothing, the inbox will update after a while
b. Save old e-mails in your documents, you never know when are you going to need it
c. Archive the e-mails in one of your outlook pst files
d. Open the MS webmail, you will be able to receive e-mails there
- 3. Multiple Choice
What should you never do in powerpoint?
a. Review the spellcheck before sending the presentation
b. Use icons to make the slide more dynamic
c. Work on the presentation before saving it
d. Ask for advice before sending a presentation
- 4. Multiple Choice
What of the following options is true:
a. The colour of the slides does not need to match the client’s template
b. It does not matter how you present a slide if it tells a story
c. Slides are read from the top to the bottom and from the right to the left
d. It is recommended to review the tittles before sending a presentation
- 5. Multiple Choice
Which one of the following techniques are not essential when producing a presentation
a. Include a page number
b. Align the shapes
c. Make sure we use the official MS/client’s template
d. Check that there are icons in all the slides
- 6. Multiple Choice
What are the keyboard shortcut that repeats the same action you just did?
a. ALT + N + R
b. F4
c. ALT + N + V
d. F8
- 7. Multiple Choice
What is the shortcut for including a hyperlink?
a. Ctrl + K
b. Ctrl + L
c. Ctrl + M
d. Ctrl + N
- 8. Multiple Choice
What is the best way for pasting a text to avoid changes in the format of the slide?
a. Just paste it with Ctrl+P
b. Paste it as a picture
c. Paste it keeping source format
d. Paste it keeping text only
- 9. Multiple Choice
9. My client is complaining because they did not receive an e-mail I sent hours ago, what should I do?
a. Check I have internet connection
b. Check if the e-mail is still in the outbox
c. Make sure I did not minimise the e-mail instead of sending it
d. All of them are correct
- 10. Multiple Choice
10. I made a mistake when sending the information to the client and send it to another e-mail address:
a. Report it directly to my supervisor and agree on next steps
b. First recall the e-mail and if it does not work inform my supervisor
c. Send the e-mail to the right person
a. Check with my colleagues what to do
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