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- 1. Multiple Choice
This is the "hub" of the wheel, the bull's eye, the vision and mission of the enterprise.
Shared Knowledge and Systems
People and Teamwork
Processes
Customer
Resources and Responsibilities
- 2. Multiple Choice
The SME describes the Manufacturing Enterprise Wheel as representing the ___________________ and __________________ of a manufacturing system.
appointments, functions
components, interrelationships
dealings, procedures
tasks, engineers
- 3. Multiple Choice
The role of an enterprise mission and vision is to align all work toward meeting and surpassing customer expectations. With the customer at the center, the end result should...
be to create an ambitious set of goals for the team and people involved.
always deliver satisfactory advice to the customer for improving their design.
have the manufacturer insist the customer pay for the actions of the manufacturing system.
contribute something of value to the customer.
- 4. Multiple Choice
The Enterprise Wheel is only as strong as its people, organization and...
goals.
culture.
customers.
infrastructure.
agreements.
- 5. Multiple Choice
Manufacturing success builds on these five things.
education, skills, drive, cooperation, and leadership of people
talent, motivation, intellect, persistence, and availability of people
experience, drive, talent, skills, and cooperation of people
attitude, roles, leadership, education, and motivation of people
- 6. Multiple Choice
According to this PowerPoint, this allows people and systems to transform information into better products and services.
shared knowledge
electronic interchange
the expertise of CASA/SME
informational data
- 7. Multiple Choice
In the new Wheel, there are three main groups of processes, a trinity of actions focused on customer support. These three key process groups are the how, the planning of reality, and meeting customer needs. Select all that apply.
product/process definition
customer support
system design
manufacturing
distribution
- 8. Multiple Choice
Global organization, distribution, sales and promotion, customer services, and life-cycle transitions are under which process group
material management
manufacturing
customer support
product/process definition
system design
- 9. Multiple Choice
Business definition, system design, continuous improvement, documentation and release, and component design are all processes within a value chain under which process group
customer support
material management
distribution
product/process definition
customer services
- 10. Multiple Choice
Which of the following requires the largest investment of resources?
product/process definition
manufacturing
distribution
system design
- 11. Multiple Choice
Both computer and human networking are keys to the success of what?
Subcontracting to various suppliers across all nations in the UN
Teaming and communications making concurrent engineering a reality
Creating a sense of reliability in the investment customers are asked to make
Providing assurances to stakeholders that manufacturing is performed in house and legitimately.
- 12. Multiple Choice
In relation to Virtual Enterprise, and in the end, ____________ matters more than ___________each of the activities of the processes.
how well, who performs
where manufacturing happens, the completion of
details, the responsibility
understanding customers, following through with
- 13. Multiple Choice
The 15 key processes can also give companies a way of...
delivering on false promises
activating their prior knowledge
producing cost effective measure for their shareholders
comparing best practices
- 14. Multiple Choice
While finished goods are _______________; capital, knowledge, skills and leadership of people, materials, information, technology, and other supplies are ______________.
the end result, primary responsibilities of the wheel's hub
outputs, inputs
the main goal, subgoals
only driven by customers, manufacturer's goals
- 15. Multiple Choice
As resources flow into the enterprise, value is added, and finished goods and services flow out to customers. In addition to its customers, the management of the enterprise has responsibilities to maintain its infrastructure. The responsibilities include:
wages, benefits, security and worthwhile jobs for employees
return on investments, stability, and market share for investors
community
moral and ethical responsibilites
environmental
- 16. Multiple Choice
The old pyramid organization, with management, overhead, headquarters, and administrative functions taking the top three or four layers, is evolving to ____________ and more _______________ organization.
a nicer, respectful
a clearer, reactful
a leaner, responsive
a slimmer, resistant
- 17. Multiple Choice
Infrastructure involves external environment. This inevitably means there is global competition whereas the old pattern was that the Manufacturing Enterprise competed regionally. Which of the following are key elements of the external environment?
raw materials
transportation systems
energy
transformations
communications
- 18. Multiple Choice
What is P-T-O?
Personnel, Talent, and Opportunity
Pride in Taking Outside support
People and Teamwork in Organization
Principles of Timely Outputs
Pathway To Options
- 19. Multiple Choice
Reaching far beyond the 75,000 members of the Society of Manufacturing Engineers (SME), the "Wheel" was enthusiastically received. It demonstrated that manufacturing had entered a new age, an information age, where computer technology helps us manage the manufacturing enterprise. It provided an architecture for...
infrastructures to utilize.
continuous improvement.
bridging the gap between client and customer.
solving the wage issue.
- 20. Multiple Choice
While a company may see itself as self-contained, its success depends on customers, competitors, suppliers, and other factors in the environment. __________________ includes: customers and their needs, suppliers, competitors, prospective workers, distributors, natural resources, financial markets, communities, governments, and educational and research institutions.
People and Teamwork
Infrastructure
Key Processes
Customers
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