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- 1. Multiple Choice
According to the global Novo Nordisk definition, a Healthcare Professional can be...
Choose 3 of the options below:
chemist who collaborates with NN on a pre-clinical research project
medical professional who may prescribe and/or recommend medicinal products
Public Official with a Healthcare Professional background
government agency employee who may purchase and/or administer medicinal products
wholesaler and/or distributor of NN products
- 2. Multiple Choice
Which of the following requirements must be met when Novo Nordisk engages a Healthcare Professional?
Choose 2 of the options below:
NN must never compensate for travel time in addition to contracted services
All payments for services must be reasonable and reflect FMV
The purchased services must be in line with the HCP's expertise and qualifications
HCP must never be provided with off-label information
- 3. Multiple Choice
Which of the following requirements apply when providing financial support to an individual Healthcare Professional (HCP) for attendance as a 'Delegate' at a meeting?
Choose 3 of the options below:
The support may not cover any expenses related to accommodation
The responsible employee must keep records proving that the HCP attended the meeting
The conditions for support should always be explained in an invitation letter
The HCP should wear a name tag that clearly states „NN Delegate“ throughout the meeting
The meeting must be of a scientific or medical educational character
- 4. Multiple Choice
Cross-border transfers of value to Healthcare Professionals and Healthcare Organisations from certain countries must be tracked...
Choose 2 of the options below:
...even if they go through a Third Party Representative
... for transparency purposes
... for cost budget purposes
... to ensure timely payments
... to support continuous improvement of financial practices
- 5. Multiple Choice
You are taking over the coordination of a business meeting with Healthcare Professionals participating. The event is focusing on participants from Europe only.
So far, it has been planned to take place in Tokyo in 2020, the same time as the Summer Olympics. The venue is located close to the arena that will be used, however it is not lavish or extravagant.
It is appropriate for business meetings. This scenario is not in line with the requirements for Location and Venue, why?
Choose 3 of the options below:
Event should be located in Europe when aimed at European participants
Event is planned too far in advance
The local affiliate should organise everything
Time of the event should not coincide with recognised sporting or cultural events taking place in the same location
Venue would be perceived as the main attraction of the event as it is close to the Arena
- 6. Multiple Choice
Novo Nordisk may provide travel that is necessary for a Healthcare Proffesional to conduct legitimate activities. Which of the following options is an example of inappropriate travel?
Choose 1 of the options below:
Extension of a stay in order to conduct another service for NN
24 hour extension of a stay in consideration of potential jet lag due to long-haul flights
A flight on first class
- 7. Multiple Choice
Which of the following requirements must a Novo Nordisk representative consider when offering a Healthcare Professional hospitality in the form of meals and drinks?
Choose 2 of the options below:
Hospitality may be provided in accordance with local law in the host country and in line with home country principles
Hospitality costs must always be paid directly to the HCP and not to the vendor who is providing the services
Modest hospitality may be provided if a NN representative is the host and is present
It is prohibited to pay hospitality costs for HCP's with whom NN does not have a contract
- 8. Multiple Choice
Every time a Novo Nordisk employee, or a supplier acting on our behalf, plans to make a Transfer of Value to a Healthcare Professional (HCP) or Healthcare Organisation (HCO) it is the employee's responsibility to first check...
Choose 1 of the options below:
... if the HCP/HCO prescribes NN products
... if the HCP/HCO has received payments from other pharma companies
... if changing the currency would reduce the transaction fee
... if the Transfer of Value should be pre-notified and tracked
- 9. Multiple Choice
Which of the following requirements must be met when giving medicinal/non-medicinal product samples to a Healthcare Professional (HCP)?
Choose 2 of the options below:
The product must be difficult to get a hold of in the local market
You must have a documented request from a HCP
The HCP must agree to give you feedback on experiences with product use
Samples must be used exclusively for internal training at the HCP's clinic
Samples can only be provided in reasonable number
- 10. Multiple Choice
In Novo Nordisk we follow any applicable laws, regulations and industry codes that may apply to our business. We also follow our own business ethics standards and procedures (Novo Nordisk Business Ethics Code of Conduct).
According to the Business Ethics Code of Conduct, which of the following statements are correct?
Choose 2 of the options below:
Local law and industry codes may be disregarded, if my local legal dept. approves it
NN's standards and procedures may be overruled if more stringent rules apply locally
Local law and industry codes may be overruled if NN standards and procedures are more stringent
NN's standards and procedures may be disregarded , as long as I follow any applicable local laws and industry codes
- 11. Multiple Choice
Which of the following non-monetary items could be considered a bribe?
Choose 3 of the options below:
Entertainment (e.g. concert tickets as part of conference programme)
Items for personal use (e.g. coffee machine for use in clinic)
Compensation of reasonable business related expenses (e.g.airline tickets)
Lavish hospitality (e.g. dining in luxury restaurant at event venue)
Marketing material
- 12. Multiple Choice
Which of the following activities does Novo Nordisk consider fraud?
Choose 3 of the options below:
Forgery of any document (e.g. records, data or contracts)
Manipulation of accounting information or financial statements
Sending a copy of our annual report to external stakeholders
False expense records
Disclosure of personal contact details without permission
- 13. Multiple Choice
How should I treat personal data when working in Novo Nordisk?
Choose 3 of the options below:
Keep copies of personal data in my files in case it could be relevant for Novo Nordisk at a later point
Store personal data securely
Delete personal data when no longer needed for my specific business purpose
Disclose all Personal Data whenever asked by an HCP or patient
Use least amount of personal data needed for my specific business purpose
- 14. Multiple Choice
Off-label Product Promotion is only allowed if you are a part of the scientifically and medically qualified staff.
TRUE
FALSE
- 15. Multiple Choice
First step of Third Party Representative (TPR) approval process is that contract owner must ensure that a due dilligence is conducted on the TPR.
TRUE
FALSE
- 16. Multiple Choice
Purpose of risk scoring in the Third Party Representative (TPR) approval process is to determine if the TPR is "high risk" or low risk".
TRUE
FALSE
- 17. Multiple Choice
Business ethics contract clauses and the Code of Conduct must be included in written contracts with 'high risk' Third Party Representatives only.
TRUE
FALSE
- 18. Multiple Choice
Samples must be used exclusively for internal training at the HCP's clinic and HCP must agree to give you feedback of experience with product use.
TRUE
FALSE
- 19. Multiple Choice
It is not required to track cross-border transfers of value to Healthcare Professionals and Healthcare Organisations from certain countries if they go through Third Party Representative (TPR).
TRUE
FALSE
- 20. Multiple Choice
A third Party Representative (TPR) is a business partner hired to act on behalf of or in the interest of Novo Nordisk in interactions with public officials, healthcare professionals and/or healthcare organisations
TRUE
FALSE
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