Which electronic component below has a dual voltage selector switch?

A user called to inform you that the laptop she purchased yesterday is malfunctioning and will not connect to her wireless network. You personally checked to verify that the wireless worked properly before the user left your office. The user states she rebooted the computer several times but the problem still persists.

Which of the following is the first step you should take to assist the user in resolving this issue?

You are troubleshooting a laptop with multiple sticking keys that result in misspelled words while the user types. Other than several sticking keys, the laptop appears to be functioning properly. You have cleaned the keyboard with compressed air, but the problem persists. After removing one of the key tops, it becomes apparent that a liquid was spilled into the keyboard.

Which of the following is the next step in resolving the issue of sticking keys?

A technician has determined that a laptop keyboard will need to be removed in order to replace the laptop’s CPU cooling fan.

Which of the following steps will most likely be required before the technician can remove the keyboard from the laptop? (Select TWO.)

A MicroATX motherboard will fit inside of a MiniITX case

Select the socket below that is not an AMD socket:

Which of the following terms is used to describe a set of small posts or pins on the motherboard that are used to set or clear motherboard settings?

Which of the following can be used to encrypt all the contents on a hard drive?

Which of the following is NOT a good reason to flash a motherboard’s BIOS?

A small amount of memory stored on the motherboard that retains data even when the computer is turned off is known as which of the following?

Brandon purchased a new processor online as an upgrade. When he purchased the processor, he made sure that it used the same socket his computer’s motherboard used. But he did not check to see whether the motherboard chipset was compatible. What will happen if you install a processor on a motherboard that can fit the socket but is the wrong chipset?

Gina is upgrading your computer with a new processor. She installs the processor into your motherboard and adds the cooling system. She powers up the computer, and it begins to boot but then shuts down.

Which of the following AMD processors installs in the AMD AM3+ socket and has eight cores?

What must be placed between the bottom of the cooler heat sink and the top of a processor?

Select below the name of the processor created by Intel for use in low-end desktops, netbooks, and laptops:

Which type of Double Data Rate (DDR) DIMM uses 288 pins?

A RAM cooler can only be used with a processor, it cannot provide cooling for memory modules.

What term is used to describe each circuit provided by the power supply?

Which of the computer components below will most likely draw more power than the others?

In order to ensure a power supply is capable of meeting system requirements, how much should a power supply be rated over expected capacity?

A computer that starts up and then shuts off at various stages of the boot, but eventually boots normally, is most likely having an issue with:

Which of the following is not a valid step to troubleshoot a computer experiencing an overheating issue?

The process by which sector markings are defined on a disk is known as?

A solid state drive uses which type of memory?

Which term is used to describe the overall structure the OS uses to name, store, and organize files on a drive?

Which of the following are considered to be the most popular memory cards currently available?