Have an account?
Sam Smith brings in a $1,000 check to be deposited. On the front of the check, you notice that it says "non-negotiable." What do you do?
Give the item back to the member. It's not a valid check.
Place an extended hold on the check.
Inform the member that there may be a risk that the other financial institution may not clear the check and ask them if they still want to make the deposit.
Deposit the check as usual.
______ are checks that are drawn off an account at TBCU and are immediately processed through our member's account.
True or False? We can still accept a check if the MICR line is only partially obstructed or removed.
True or False? Business checks can be deposited into personal accounts as long as the business owner properly endorsed the back of the check.
For all checks, verify that they are properly endorsed on the __________ by the payer (maker) and on the __________ by the member.
If the person conducting the transaction is not an owner on the account we will not: (Select all that apply)
Give them a receipt with any account balances
Give them any cash
Provide any other account information
Process the transaction
All sales of monetary instruments purchased with cash over _________ will need to be logged in the MIL
If a deposit has more than $10,000 in cash, we must file a ____________ .
If a member calls or visits a branch location and the account is past due more than _____ days, it needs to go to Asset Recovery, and any transaction needs to be authorized by Asset Recovery.
What is a Split Deposit?
Deposit to account made with checks and cash
Deposit to 2 different accounts
Partial check deposit and rest cash back
None of the above
When processing a deposit for a member, you notice they have given you a TBCU credit card check for $1,500. What do you do?
Clear the item from the credit card immediately
Process the deposit as usual
Review Full Service Credit to see if they have enough available credit to cover the check
Give the item back to the member and ask to run the credit card as cash advance instead
When we receive a check that requires an authorization code, when should the code be obtained?
After making the deposit
Before making the deposit
When the Accounting Department processes our check file
You will only need the authorization code if the check is over $1,000
When taking a deposit, you notice that the maker of one of the checks forgot to sign it. What do you do?
Inform the member that there is a risk the other financial institution may not clear the check and ask if they still want to make the deposit.
Process the check as usual
Place an extended hold on the check
Give the item back to the member. It's not a valid check without the signature.