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21 questions
Which of these is NOT a monetary method of motivation?
Comission
Pay Rise
Job Enrichment
Bonuses
what are TWO benefits of a motivated workforce?
This can result in better productivity
customer service will most likely improve
you can pay them less because they're enjoying work
they only work when they feel like working
Which of these is NOT a category in Maslow's hierarchy of needs?
Social
Travel
Physiological
Safety
Which of these roles would most likely be motivated by commission?
Financial Director
Sales Assistant
Manager
Producer
Motivating staff by giving them more interesting tasks is known as ...
Delegation
Delayering
Job Enrichment
Job Rotation
Whose theory included hygiene factors?
Taylor
Maslow
McGregor
Herzberg
According to Taylor, what is the only motivator for workers?
Working conditions
Tax relief
Pay conditions
Breaks
When workers take a percentage of profits from the company they work for, what is this called?
Bonus
Fringe Benefits
Profit-sharing
Salary
Isaac feels like he always worries about having to find a new job. Which level of needs (Maslow) is not being satisfied?
Safety
Social
Self-Actualisation
Physiological
Whose theory was “Two factor Theory”?
Herzberg
Taylor
Mayo
Maslow
Which of the following is NOT a need as identified by Maslow?
Hygiene
Safety
Self-actualisation
Social
Which is NOT a dimension in Maslow's Hierarchy of Needs?
Ego
Physiological
Safety
Self-actualisation
Which theorist believed that the only way to motivate staff is with money?
Mayo
Taylor
Herzberg
Maslow
Identify a potential problem of profit-sharing. Choose the most suitable answer.
Targets need to be realistic otherwise workers will not be motivated to achieve them.
Shareholders may feel that money is taken from the dividends they receive. However the overall profits may increase, so the dividends may increase.
Pay is a business cost. High costs may reduce costs
Car allowances and child care vouchers are a cost to the business that may reduce profits.
The " hierarchy of needs"is associated with which theorist?
Herzberg
Taylor
Ansoff
Maslow
According to Taylor , workers are mostly motivated by what?
Satisfaction
Food
Money
The weekend
Which of these is NOT a problem with Performance-Related Pay?
Some workers may not be able to meet pay requirements
Workers may become too productive
Firms may pay more in wages
Requires clear targets for workers to follow
What is job empowerment?
Giving workers responsibility for tasks
Giving workers responsibility for other staff members
Giving workers responsibility for managers
Giving workers responsibility for entrepreneurial skills
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