10 questions
In order to get central support on any TA escalation/ issue, please direct mails to:
ta.operations@oyorooms.com
operations.ta@oyorooms.com
taops@oyorooms.com
b2bescalations@oyorooms.com
In order to get Central team support for pricing issues for high valued bookings (greater than 5L) please direct queries to:
ta.pricing@oyorooms.com
pricing@oyorooms.com
b2bescalations@oyorooms.com
epicenter.mm@oyorooms.com
In order to get support for pre-tour operations issues in any package booking, please direct mails to:
Packages.support@oyorooms.com
epicenter.mm@oyorooms.com
ta.operations@oyorooms.com
Contact Packages KAM team
In order to get support for on-tour operations issues in any package booking, please direct mails to:
Packages.support@oyorooms.com
epicenter.mm@oyorooms.com
Prm.Supprt@oyorooms.com
Contact Packages KAM team
What is the TAT for CID shifting?
1 Hour
4 Hours
8 Hours
30 minutes
What is the TAT for Refund for Booking Modification?
24 Hours
7 Days
17 Days
48 Hours
Whats is the TAT for Removal/Updation of bills?
48 Hours
24 Hours
7 Days
3 Days
In case of a CID, always call(first priority) __________________ or mail to ______________________?
+91 9069116116, b2bescalations@oyorooms.com
+91 9069116116, epicenter.mm@oyorooms.com
+91 9313931393, b2bescalations@oyorooms.com
+91 9313931393, epicenter.mm@oyorooms.com
For Convenience fee removal/issue, where will you send a an email?
partner.support@oyorooms.com
epicenter.mm@oyorooms.com
b2bescalations@oyorooms.com
None of the above
While escalating any issue, always mention the _____________ as well as the ______________________________ in the first mail itself.
Booking ID; complete description of the issue
MM ID; Booking ID
Sales Agent ID; Booking ID
Booking ID; Account ID