Have an account?
Skip to Content
Build your own quiz
Suggestions for you
62 questions
Show Answers
See Preview
- 1. Multiple Choice
Whose theory was X & Y?
Taylor
Maslow
McGregor
Herzberg
- 2. Multiple Choice
Isaac feels like his hard work is never recognised. Which level of needs (Maslow) is not being satisfied?
Self-Esteem
Social
Self-Actualisation
Physiological
- 3. Multiple ChoiceWhose theory was “Two factor Theory” satisfaction and dissatisfactionHerzbergTaylorMayo
- 4. Multiple ChoiceWhich of the following is a definition of self-actualisation need?National minimum wageSense of belongingAchieving one's innermost desireFeeling secured
- 5. Multiple ChoiceWhich of the following is NOT a need as identified by Maslow?HygieneEsteemSelf-actualisationSocial
- 6. Multiple Choice
Motivation that comes from inside the learner.
Intrinsic motivation
Extrinsic motivation
- 7. Multiple Choice
Undesirable consequence that results in the suppression of the behavior that brought it about...
Rewards
Extinction
Punishment
Compensation
- 8. Multiple ChoiceWhich of the following is a motivational factor, according to Herzberg's two-factor theory?PayRecognitionRelations with othersQuality of sepervisions
- 9. Multiple ChoiceAccording to Edwin Locke, _____ goals produce the greatest degree of achievement.Ambiguous and difficultSpecific and difficultSpecific and easyAmbiguos and easy
- 10. Multiple Choice_____ theory argues that behaviour is a function of its consequences.ReinforcementGoal-settingExpectancyEquity
- 11. Multiple ChoiceDavid Dorkins is the founder of a small Geelong-based chain of retail stores called Swoozie’s. The stores target affluent women and carry diverse lines of wrapping paper, stationery, invitations and gifts. Dorkins has expressed a strong need to expand Swoozie’s nationwide. According to McClelland’s learned needs theory, Dorkins has a need for:achievementesteemgrowthself-actualisation
- 12. Multiple ChoiceAccording to Alderfer's ERG theory, the lowest-order need is:existencerelatednessphysiological needsego-related
- 13. Multiple ChoiceAccording to the model of need satisfaction, an unsatisfied need produces:tensionanxietyperformance ambiguitiesuncertainty
- 14. Multiple ChoiceManagers can motivate employees to increase their efforts by:relying on the innate value of extrinsic rewardssatisfying higher-order needs firstasking employees what their needs are then matching rewards to those needsexpecting employees’ needs to remain stable
- 15. Multiple ChoiceIn equity theory, after a(n) ________ comparison in which they compare their outcomes to their inputs, employees then make a(n) ________ comparison in which they compare their O/I ratio with the O/I ratio of a referent.tangible; intangiblelower level; higher levelpredictable; unpredictableinternal; external
- 16. Multiple ChoiceCurrently the US Olympic Committee (USOC) pays Olympic athletes $25 000 for each gold medal, $15 000 for a silver medal and $10 000 for a bronze medal. Since 1960, the Paralympics for disabled athletes has been a part of the Olympic Games, yet the USOC pays disabled athletes only 10 per cent of what the Olympic athletes are paid, and Paralympic athletes are not allowed to participate in opening ceremonies. Paralympic athletes are angry at being treated unfairly. To achieve perceived equity, the Paralympic athletes are suing the USOC for larger rewards. Paralympic athletes have decided to deal with the inequity by:rationalising inputschanging the referentchanging instrumentalityincreasing outcomes
- 17. Multiple ChoiceWhat is Intrinsic Motivation?Being motivated by positive feelings associated with doing well on a task or jobBeing motivated by monetary bonusesBeing promoted based on performanceBeing motivated by positive feelings associated with doing well when working with other people
- 18. Multiple Choice
Parker is worried about losing his job. Which level of needs (Maslow) is not being satisfied?
Self-Esteem
Social
Safety
Self-Actualisation
- 19. Multiple Choice
Which of the following could be used to satisfy Maslow's Self-Esteem Needs?
Provide employees with a free breakfast at work
Organise a staff lunch at a restaurant every Friday
Introduce an 'Employee of the Week' Award
Introduce flexible working hours so staff can start their working day later
- 20. Multiple Choice
Employee involvement programs:
engage employees in decisions that affect them at work only.
increase their autonomy and reduce control over their work lives.
are a participative process that uses employees’ input to increase their commitment to the success of an organisation.
do not lead to more organisational commitment, productivity or job satisfaction.
- 21. Multiple ChoiceIn a small manufacturing firm, a supervisor is concerned about motivating her subordinates. One of these, Amar, is a person whose instrumentality is low. Amar:places little value on receiving merit pay raises.is not confident that performance will lead to reward.feels he/she cannot achieve the necessary performance level.is highly motivated.
- 22. Multiple ChoiceWhich of the following situations is best explained by equity theory?Shivangi is happy with her job because it is challenging.Eupraxia gets a good salary considering her needs.Bonning gets more money than Muskan even though their jobs are essentially the same and both work equally hard.Phuong likes the people she works with.
- 23. Multiple ChoiceMalika thinks that it is an excellent idea to have music playing in the background while her team carry out their duties. What kind of factor is being represented by Herzberg's theory?A satisfierA motivatorA hygiene factorA job content factor
- 24. Multiple ChoiceThe decision not to study for an examination because you do not think it will help your examination grade illustrates:valenceinstrumentalityexpectancyeffort
- 25. Multiple ChoiceYu reports to Shivangi, but he is always finding ways to ingratiate himself to remain on good terms with her. According to McClelland, Yu has a high need for:achievementpoweraffiliationcharisma
- 26. Multiple Choice
Bhumika has recently discovered that a co-worker is making 1,000 more per month, in spite of the fact that both Bhumika and her co-worker have similar credentials and levels of effort. In light of this discovery, Bhumika is dissatisfied. Bhumika's dissatisfaction can be explained by _____ theory.
Equity
Expectancy
Reinforcement
Self-efficacy
- 27. Multiple Choice
Guomao's employer rewards high performers with additional paid time off. Faced with a large mortgage, Guomao would prefer overtime pay. Juan is not motivated to work hard because of the _____ relationship.
reward-personal goals
personal goals-effort
effort-performance
performance-reward
- 28. Multiple Choice
Undesirable consequence that results in the suppression of the behavior that brought it about...
Rewards
Extinction
Punishment
Compensation
- 29. Multiple Choice
Action that increases the likelihood of a particular behavior.
negative reinforcement
learning
positive reinforcement
attitude
- 30. Multiple Choice
Rewards external to the job, such as pay, promotion, or fringe benefits.
Challenge
Intangible rewards
Extrinsic rewards
Intrinsic rewards
- 31. Multiple Choice
A sense of identification, loyalty, and involvement expressed by an employee toward the organization or unit of the organization...
Loyalty
Commitment
Rewards
Recognition
- 32. Multiple Choice
Maslow believed that we are motivated by our needs.
True
False
- 33. Multiple Choice
When parents say "you will never be good enough to go to college" they are not helping their child achievesafety and securitylove and belongingesteemself actualization - 34. Multiple ChoiceWhat is the order of needs, from bottom to top?safety, physiological, love, esteem, self-actualizationself-actualization, esteem, love, safety, physiologicalphysiological, safety, love, esteem, self-actualizationThere is not order
- 35. Multiple ChoiceWhich of the following is NOT a need as identified by Maslow?HygieneEsteemSelf-actualisationSocial
- 36. Multiple ChoiceWhich of the following is a motivator according to Herzberg?Working condition: Safe working environmentResponsibilityGood wage or salaryGood relationship with co-workers and boss
- 37. Multiple ChoiceMaslow described the process of reaching Self-Actualization using a model called the...Triangle of DeathTriangle of NeedsHierarchy of NeedsDrive Reduction
- 38. Multiple Choice
Motivation that comes from inside the learner.
Intrinsic motivation
Extrinsic motivation
- 39. Multiple Choice
What type of motivation is money?
Intrinsic
Extrinsic
- 40. Multiple Choice
I want to study hard so that I can earn good grades in school.
Intrinsic
Extrinsic
- 41. Multiple Choice
Extrinsic motivation includes your goals, values, and interests.
False
True
- 42. Multiple Choice
Being accountable is
Competence
Responsibility
Autonomy
- 43. Multiple Choice
________ is self-government; freedom from external control.
Autonomy
Competence
Control
- 44. Multiple Choice
______ is the ability to do something successfully.
Autonomy
Competence
Responsibility
- 45. Multiple Choice
________ is the ability to firmly trust something or someone.
Competence
Confidence
Control
- 46. Multiple Choice
I went to school today because I wanted to learn.
Intrinsic
Extrinsic
- 47. Multiple Choice
I am going to the military to make my parents proud.
Intrinsic
Extrinsic
- 48. Multiple Choice
I am going to the military to make my parents proud.
Intrinsic
Extrinsic
- 49. Multiple Choice
I got a job because I wanted to make some extra money.
Intrinsic
Extrinsic
- 50. Multiple Choice
what are TWO benefits of a motivated workforce?
This can result in better productivity
customer service will most likely improve
you can pay them less because they're enjoying work
they only work when they feel like working
- 51. Multiple Choice
Motivating staff by giving them additional responsibility is known as ...
Delegation
Delayering
Job Enrichment
Job Rotation
- 52. Multiple Choice
Whose theory was X & Y?
Taylor
Maslow
McGregor
Herzberg
- 53. Multiple Choice
Isaac feels like his hard work is never recognised. Which level of needs (Maslow) is not being satisfied?
Self-Esteem
Social
Self-Actualisation
Physiological
- 54. Multiple ChoiceWhich of the following is a definition of self-actualisation need?National minimum wageSense of belongingAchieving one's innermost desireFeeling secured
- 55. Multiple ChoiceEmployer give a wider range of similar tasks for the employee to do. This is an example of...Job rotationJob enlargementJob enrichment
- 56. Multiple Choice
The belief that a particular level of effort will be followed by a particular level of performance is a definition of expectancy under expectancy model.
true
false
maybe
none
- 57. Multiple Choice
Equity model focuses on an individual's ...
behaviour towards others
feeling towards co-workers in the organisation
feeling about how they are treated in comparison with others
attitude towards their manager in the organisation in comparison with other managers
- 58. Multiple Choice
How would you reduce a perceived inequity?
Increase the quality of your performance in work even though you believe you are under-rewarded
Keep comparing yourself to the same person
Do not change the outcomes received
Request a transfer to another department
- 59. Multiple Choice
Goals serve three purposes except
To provide challenges and standards which the individual or unit can be assessed
To guide towards a better life in the next 10 years towards the company
To guide and direct behaviour toward overall organisational goals and strategies
To define what is important and provide a framework for planning
- 60. Multiple Choice
The application of reinforcement theory is called ?
positive reinforcement
extinction
behaviour modification
- 61. Multiple Choice
Which one is the example of Positive Reinforcement
Employee may be transferred to another place which is not to his/her liking
Professor receives high teaching evaluations when a student gets a good grade
- 62. Multiple Choice
What action results in a punishment under Reinforcement Theory?
Employee's pay is docked for mockery towards a customer
Employee is transferred to another place which is not to his/her liking
Employee is praised for maintaining his/her etiquette everyday
Employee failed to achieve sales quota resulting in not receiving bonus and begins to realize that the behaviour is undesirable
- Answer choicesTagsAnswer choicesTags