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- 1. Multiple Choice
If you want to be successful at work, you must respect your manager's authority, even if you believe he or she does not deserve it.
True
False
- 2. Multiple ChoiceNo matter what you do in life, you’ll have to deal with people you like and people you don’t like.TrueFalse
- 3. Multiple Choice
People who succeed at work learn to accept their coworkers as:
competitors
teammates
friends
strangers
- 4. Multiple Choice
Acceptance means:
working extra hours for no pay
learning more and developing more skills
doing more than the minimum daily requirement
following the rules of your employment
- 5. Multiple Choice
One way to stand out as a valuable employee is to keep calm and control your emotions when there is conflict at work.
True
False
- 6. Multiple Choice
Tori works with two other girls in an ice cream shop. The two other girls are constantly whispering to each other and laughing, and Tori feels like they are gossiping about her. She has even heard them making fun of her hair and the way she talks. She is tempted to either quit or to confront them and tell them to shut up. What should she do?
She should show them how angry she is with her body language without actually saying anything.
She should try to get one of them fired.
She should focus on working hard and make the best of the situation. She should not let her emotions get the best of her.
She should plan some witty remarks in response when they talk about her.
- 7. Multiple Choice
The company Cameron works for has a policy against using cell phones during work hours. Cameron now leaves his cell phone at home when he goes to work to avoid any temptation to use it. Cameron is demonstrating:
Acceptance
Ambition
Appreciation
Overcompensation
- 8. Multiple Choice
You can make sure you always act professionally at work if you:
keep boundaries between your social life and your work life.
let everyone know that you are not there to make friends.
keep a distance from your coworkers.
socialize with your coworkers.
- 9. Multiple ChoiceWhen you accept a job, you also accept the rules that come with it.TrueFalse
- 10. Multiple Choice
If you are having problems with your boss, which of the following should you NOT do?
Speak calmly and professionally to your boss at a quiet time when you are off the clock.
Continue to produce good work and not let it affect your performance.
Ask your boss about the areas in which you need to improve to become a better employee.
Let your boss know how frustrated and angry you are.
- 11. Multiple ChoiceExpressing yourself however you want to at work is a Constitutional right in the United States.TrueFalse
- 12. Multiple Choice
Even if you are certain your boss doesn’t like you, you still need to accept your boss’ authority.
True
False
- 13. Multiple ChoiceA new employee can make him/herself valuable to an employer by suggesting changes to rules that seem unfair.TrueFalse
- 14. Multiple Choice
How do workplace rules differ from the rules that you're expected to follow at school?
Work rules are more laid back than school rules.
They're not! Teachers and bosses are all mean!
You get to make your own rules at work.
You'll lose your job if you don't accept the rules at work.
- 15. Multiple Choice
Remaining silent is the best way to demonstrate acceptance.
True
False
- 16. Multiple Choice
Attendance is more than just showing up on time. Attendance is the practice of being:
prepared to accomplish the tasks of the day.
ready to work without distractions.
prepared to do your best until the moment you leave work.
all of these are correct about attendance at work.
- 17. Multiple Choice
The single biggest beneficiary of good attendance at work is:
the company.
yourself.
the customer.
co-workers.
- 18. Multiple Choice
When you are late for work (or anything else) you are telling people that:
they are important to you.
you don’t care.
you are a busy person.
you are ambitious.
- 19. Multiple Choice
First and foremost, in order to succeed at work you MUST:
have a college degree.
have accountability.
be intelligent and helpful.
be present.
- 20. Multiple Choice
Being early for work is considered:
being on time.
unnecessary.
aggressive.
pointless.
- 21. Multiple Choice
The way employees dress at work and their personal appearance at work will:
have little to do with the underlying success of the business.
reflect the image of the company and contribute to its brand image.
give customers a reason to shop and buy more products.
provide additional opportunities for increasing sales.
- 22. Multiple Choice
Wearing appropriate attire, being well-groomed, and having high standards of hygiene are all important aspects of:
Attendance
Acceptance
Appreciation
Appearance
- 23. Multiple Choice
This defines how you approach your life and your job and it will determine how far you will progress at your career.
Accountability
Attitude
Acceptance
Appreciation
- 24. Multiple Choice
Which of the following is NOT a major part of acceptance?
Learning to work with people you do not like or get along with.
Learning to like everyone that you work with.
Learning to respect the authority of a boss that you do not like.
Learning to follow workplace rules that you do not like.
- 25. Multiple Choice
When you accept a paycheck from your employer, you also choose to:
give up your Constitutional rights.
accept the rules of the workplace.
accept bad behavior from other people.
give only as much effort as needed to get by.
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