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Business, Moral Science
11th
grade
Review for Term Exam (Term 3) - Grade 11 ABM
55 questions
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- 1. Multiple Choice
Which of the following refers to how many levels of responsibility are in a business?
Span of control
Delegation
Levels of hierarchy
Centralization
- 2. Multiple Choice
Which of the formal route by which a decision must travel through the organization?
Span of control
Delegation
Levels of hierarchy
Chain of command
- 3. Multiple Choice
Which of the following occurs when a manager gives authority for a particular decision but not the responsibility for the outcome of that decision?
Delegation
Span of control
Chain of command
Centralization
- 4. Multiple Choice
Which of the following refers to how many subordinates are directly under the authority of a manager and whom managers are responsible for?
Delegation
Chain of command
Decentralization
Span of control
- 5. Multiple Choice
Senior managers may maintain core strategic decisions, but other decision-making authority is delegated to middle managers
Span of control
Delegation
Decentralization
Chain of command
- 6. Multiple Choice
POSDICON means?
Planning, Organizing, Span of control, Directing and Controlling
Planning, Organizing, Staffing, Directing and Commanding
Planning, Organizing, Staffing, Directing and Controlling
Planning, Organizing, Span of control, Directing and Commanding
- 7. Multiple Choice
Management: __________; Leadership: ___________
Relationship-oriented; Task-oriented
Task-oriented; Relationship-oriented
Work-oriented; Relationship-oriented
Work-oriented; Role-oriented
- 8. Multiple Choice
HR Plan: (in order)
Training, Recruitment, Termination, Appraisal
Recruitment, Training, Appraisal, Termination
Appraisal, Recruitment, Training, Termination
Training, Recruitment, Appraisal, Termination
- 9. Multiple Choice
Process of recruitment:
Application, Assessment, Selection
Application, Identification, Selection
Identification, Application, Selection
Identification, Assessment, Selection
- 10. Multiple Choice
Not employing staff directly, but using an outside agency or organization to carry out some business functions
Outsourcing
Offshoring
HR Planning
Recruitment
- 11. Multiple Choice
Outsourcing a process or service to another country in order to reduce costs
Outsourcing
Offshoring
HR Planning
Recruitment
- 12. Multiple Choice
Testing, Shortlisting and Interviews is what type of recruitment process?
Selection process
Application process
Identification process
Assessment process
- 13. Multiple Choice
Person specification and Job description is what process of recruitment?
Selection process
Identification process
Application process
Assessment process
- 14. Multiple Choice
How the employee’s job performance is evaluated?
Recruitment
Appraisal
Termination
Training
- 15. Multiple Choice
How the business ensures that employees receive proper professional development
Recruitment
Appraisal
Termination
Training
- 16. Multiple Choice
What are the forms of training?
Assessment, On-the-job, Off-the-job
Induction, On-the-job, Official business
Induction, On-the-job, Off-the-job
Induction, Application, Off-the-job
- 17. Multiple Choice
When employees are trained while they are doing their normal job
On-the-job
Off-the-job
Induction
Assessment
- 18. Multiple Choice
When the employee is given time off from work to attend training away from the job
On-the-job
Off-the-job
Assessment
Induction
- 19. Multiple Choice
Training that focuses on making a new employee familiar with the way the business functions and with lines of authority
On-the-job
Off-the-job
Induction
Assessment
- 20. Multiple Choice
Target met means _____
goal setting
objectives setting
behavior setting
quota setting
- 21. Multiple Choice
What are the types of leadership styles?
Autocratic leadership style, Maternalistic leadership style
Democratic leadership style, Segmented leadership style
Autocratic leadership style, Paternalistic leadership style
Democratic leadership style, Problem-solver leadership style
- 22. Multiple Choice
Autocratic leadership style: _________; Laissez-faire leadership style: __________
Leader does not provides guidance, information and assistance when needed; Followers are expected to do as directed
Followers are expected to do as directed; Leader does not provides guidance, information and assistance when needed
Leader provides guidance, information and assistance when needed; Followers are expected to do as directed
Followers are expected to do as directed; Leader provides guidance, information and assistance when needed
- 23. Multiple Choice
Democratic leadership style: __________; Paternalistic leadership style: __________
Leader and the group members share responsibilities for making decisions; Leaders place great importance on loyalty
Leaders place great importance on loyalty; Leader and the group members share responsibilities for making decisions
No one style of leadership would ever be deemed “the best”; Leader and the group members share responsibilities for making decisions
Leader and the group members share responsibilities for making decisions; No one style of leadership would ever be deemed “the best”
- 24. Multiple Choice
Democratic leadership style: __________; Laissez-faire leadership style: __________
"Set objectives and goals to achieve your goals."; "Let's see what the group wants to do"
"What do you think would be the best option?"; "Follow on what I tell you to do"
"Follow on what I tell you to do"; "What do you think would be the best option?"
"Let's see what the group wants to do"; "Set objectives and goals to achieve your goals."
- 25. Multiple Choice
Autocratic leadership style: ________; Paternalistic leadership style: _________
"This is how it works, just observe what am I doing"; "Deadline would be next week only, you must do it during your free time"
"This is how it works, just observe what am I doing"; "Deadline would be today only, you must do it now"
"Deadline would be today only, you must do it now"; "This is how it works, just observe what am I doing"
"Deadline would be today only, you must do it now"; "This is how it works, just do whatever you want to do"
- 26. Multiple Choice
Leaders: ________; Managers: _________
Administer; Develop
Innovate; Control
Develop; Administer
Control; Innovate
- 27. Multiple Choice
Managers: ________; Leaders: _________
Long term view; Maintain
Maintain; Long term view
Challenge the status quo; Do things right
Do things right; Challenge the status quo
- 28. Multiple Choice
Leaders: _______; Managers: _______
Inspire; Accept the status quo
Originate; Initiate
Initiate; Originate
Accept the status quo; Inspire
- 29. Multiple Choice
Leadership: _______; Management: _______
Help subordinates to resolve problems; Motivate and inspire with their personal qualities
Ensuring that the plan is put into effect; Monitoring the group’s progress
Motivate and inspire with their personal qualities; Help subordinates to resolve problems
Monitoring the group’s progress; Ensuring that the plan is put into effect
- 30. Multiple Choice
Management: ________; Leadership: _______
Have the ability to inspire people to follow him or her voluntarily; Motivate and inspire with their personal qualities
Responsible for planning and overseeing the work of a group; Building relationships
Motivate and inspire with their personal qualities; Have the ability to inspire people to follow him or her voluntarily;
Building relationships; Responsible for planning and overseeing the work of a group
- 31. Multiple Choice
Motivate and inspire with their personal qualities
Leadership
Management
- 32. Multiple Choice
Have authority by virtue of their position in the organization
Management
Leadership
- 33. Multiple Choice
Ensuring that the plan is put into effect
Leadership
Management
- 34. Multiple Choice
Have vision – and others follow them because of that vision
Management
Leadership
- 35. Multiple Choice
Have the vision that the organization should be doing things in a totally different way
Leadership
Management
- 36. Multiple Choice
Planning: _______; Coordinating: ______
Communication; Strategic goals
Strategic goals; Achieve objectives
Achieve objectives; Strategic goals
Strategic goals; Communication
- 37. Multiple Choice
Controlling; ______; Organizing: ______
Have a power over a given situation; Achieve objectives
Achieve objectives; Power over a given situation
Do not have a power over a given situation; Achieve objectives
Target objectives did not met; Power over a given situation
- 38. Multiple Choice
Checking on the skills and qualifications of all existing employees
Workforce plan
Workforce audit
- 39. Multiple Choice
Thinking ahead and establishing the number and skills of the workforce required
Workforce audit
Workforce plan
- 40. Multiple Choice
What are the external influences that affect HR Planning?
Social trends; Business stability
Demographic change; Social trends
Labour mobility; Changes in business strategy
Changes in business strategy; Labour mobility
- 41. Multiple Choice
What are the internal influences that affect HR Planning?
Changes in business finance and strategy
Demographic change; Social trends
Labour mobility; Changes in business mobility
Changes in business strategy; Labour mobility
- 42. Multiple Choice
When a business no longer has any work for an employee
Job Satisfaction
Job Reliability
Job Rotation
Job Redundancy
- 43. Multiple Choice
What are the factors of termination (in HR Planning)?
Retirement and Formative
Retirement and Promotion
Poor discipline and Dishonesty
Retirement and Dishonesty
- 44. Multiple Choice
What are the factors of dismissal (in HR Planning)?
Poor Discipline and Appraisal
Dishonesty and Continually missing work
Family reasons and Professional development
Continually missing work and Appraisal
- 45. Multiple Choice
Structured according to where the business operations are
Organization structure by departments
Organization structure by hierarchy
Organization structure by region
Organization structure by product
- 46. Multiple Choice
Workers get paid in addition to their wage if targets are met.
Fringe benefits
Hourly pay
Commission
Bonus payment
- 47. Multiple Choice
It includes holidays, a company car, health insurance, pension contributions
Fringe benefits
Hourly pay
Commission
Bonus payment
- 48. Multiple Choice
Workers who get paid for the amount of time they work
Fringe benefits
Hourly pay
Commission
Bonus payment
- 49. Multiple Choice
It is a system that is often used to evaluate staff performance
Price rate system
Performance related pay
Profit sharing
Prize or award
- 50. Multiple Choice
Worker are given a share of the profit or some share of the business
Price rate system
Performance related pay
Profit sharing
Prize or award
- 51. Multiple Choice
Worker are paid according to how much they produce
Price rate system
Performance related pay
Profit sharing
Prize or award
- 52. Multiple Choice
Is a cash benefit paid either in monthly pension or as lump sum to a member who can no longer work due to old age
Performance benefits
Retirement benefits
Profit benefits
- 53. Multiple Choice
It defines the environment in which employees work
Corporate culture
Departmental culture
Ethical culture
- 54. Multiple Choice
This is a dynamic and creative working environment
Adhocracy culture
Clan culture
Hierarchy culture
Market culture
- 55. Multiple Choice
This is a formalized and structured work environment.
Adhocracy culture
Clan culture
Hierarchy culture
Market culture
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