10 questions
A product may be a good, a service, or an idea.
True
False
New products are often immediate successes.
True
False
Everything that one receives in an exchange, including all tangible and intangible attributes and expected benefits, is called a...
package
contract
trade
product
A trademark is a brand name or brand mark that is registered with the U.S. Patent and Trademark Office and thus is legally protected from use by anyone except its owner.
True
False
A good or service that is intended primarily for personal or household use is called a(n) ____ product.
Convenience
Consumer
Specialty
Business
A branding strategy in which a firm uses the same brand for all or most of its products is called ____ branding.
Producer
Unity
Family
Individual
Consumer products can be divided into the following three categories:
convenience, shopping, and business.
shopping, convenience, and specialty.
convenience, component, and accessory.
shopping, component, and specialty.
All of the activities involved in developing and providing a container with graphics for a product are called...
packaging
advertising
labeling
parceling
There are two dimensions to a business's product mix: width and depth.
True
False
The three levels of brand loyalty are preference, recognition, and insistence.
True
False