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25 questions
In order to make good business decisions, a company may gather business research from
government organizations
universities
trade associations
none of the responses
all of the responses
Top-level managers are responsible for the daily activities of the employees.
True
False
Moving from the role of co-worker to the role of boss is an easy change.
True
False
Studying and evaluating the results of a solution is part of
the controlling function for managers
the decision-making process
the last step of selecting the best solution
All of the responses
The best way to determine the problem after a symptom has been identified is to
guess
ask questions
hope the problem goes away
all of the responses
How employees feel about their jobs affects their performance
true
false
An effective way to test one or more solutions is to
ask employees to identify the problem
choose the least expensive solution
conduct an experiment
wait to see if the problem disappears
Supervisors have little control over the day-to-day activities of a business
true
false
A company spends much time fixing errors it is likely that the supervisors are not effective in
quality control
time management
communication
evaluation
Although they were once common, formal training programs for supervisors are rare.
true
false
Helping employees to use their time effectively is a component of time mang. for supervisors
true
false
Which of the following would be an effective way for a supervisor to develop management skills
Read management books and magazines.
Enroll in management courses.
Participate in professional management associations
All of the responses.
Listening is an important communication skill for supervisors.
true
false
Supervisors are responsible for the quality of the work produced by their subordinates.
true
false
Which of the following would be involved in decision making in a business?
only executives
only middle managers
only supervisors
all levels of managers
Observing the work of experienced supervisors is another way to improve management skills.
true
false
Most supervisors have extensive management training.
true
false
Which of the following is NOT one of the common responsibilities of supervisors?
Communicate goals and directions to employees.
Encourage employees to do their best work.
Keep employee concerns from top mang. to prevent problems.
Control costs and use resources efficiently
Management scientists have studied successful managers to determine what makes them successful.
true
false
Schedules include info about what needs to be done/who is going to do it/how much time is needed
true
false
Managers use information systems to reduce the amount of time spent
communicating with employees
in training
on controlling activities
using a computer
A sign or indication that something appears to be a problem is
an alternative
a symptom
a solution
a problem-solving process
The most important resource available to managers is the company’s employees.
true
false
When deciding how to get work accomplished, the first step for managers is to develop a budget.
true
false
Decisions about the daily operations of a specific unit in a business are the responsibility of
top level of management
middle level management
supervisors
employees
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