Have an account?
Skip to Content
Build your own quiz
Suggestions for you
English
6th -
12thgrade
Q Skills for Success Reading and Writing 2 Unit 6 Vocabulary 1
10 questions
Show Answers
See Preview
- 1. Multiple Choice
Choose the correct words to fill in the blanks.
These days, many employees feel _________because they have so much work to do.
unique
stressed
decrease
- 2. Multiple Choice
For one thing, they need to______________ with a lot of customers, working with people all day long.
estimate
interact
blame
- 3. Multiple Choice
Customers expect the workers to ____________ them with excellent service.
estimate
stressed
provide
- 4. Multiple Choice
Each customer feels that they should be treated as if they were __________ having needs that are different from all other people.
stressed
unique
decrease
- 5. Multiple Choice
If a customer has an unhappy experience, the customer will usually ___________ the employee.
blame
estimate
provide
- 6. Multiple Choice
Researchers _________ that the number of mistakes with money is about double when workers are very busy.
estimate
decrease
provide
- 7. Multiple Choice
These ___________ make customers very unhappy.
errors
decrease
estimate
- 8. Multiple Choice
Employers hope to ______________ the number of these problems.
blame
decrease
unique
- 9. Multiple Choice
One way to help is to let customers pay ______________ using machines in the store.
benefits
automatically
provide
- 10. Multiple Choice
These machines offer ______________ for both employees and customers.
benefits
unique
automatically
- Answer choicesTagsAnswer choicesTags