Soft Skills Assessment
9 months ago
angela_frank_96579
Save
Edit
Host a game
Live GameLive
Homework
Solo Practice
Practice
20 QuestionsShow answers
  • Question 1
    60 seconds
    Q.

    EB4 One of your co-workers has been sharing confidential information with others outside the company. If you are unsure of the company rules relating to this, you should

    answer choices

    A) refer to the company policy manual.

    B) ask co-workers for an interpretation of how to handle the situation.

    C) write a letter to your supervisor so that you will be cleared of anyresponsibility.

    D) contact the company personnel manager to report the employee who made the mistake.

  • Question 2
    60 seconds
    Q.

    EA5

    If the supervisor on duty gives you a task you do not understand, you should

    answer choices

    A) try to figure it out on your own.

    B )ask your supervisor for further clarification.

    C) tell your supervisor you do not know how to do it and ask him to assign aco-worker the task.

    D) get a co-worker who is more experienced to complete the task.

  • Question 3
    60 seconds
    Q.

    AH1

    Which of the following programs would you use to create a multimedia presentation to a group?

    answer choices

    A) PowerPoint

    B) Excel

    C) Word

    D) Outlook

  • Question 4
    60 seconds
    Q.

    EK5

    Which of the following subjects is illegal for a potential employer to ask during the hiring process?

    answer choices

    A) Work experience

    B) Education level

    C) Availability to work nights or weekends

    D) If you have a disability

  • Question 5
    60 seconds
    Q.

    AD1

    You borrowed $4500.00 at 9.5% for 1 year with a single payment, what would your total payback be for this loan?

    answer choices

    A) $4927.50

    B) $427.50

    C) $4072.50

    D) $4275.00

  • Question 6
    60 seconds
    Q.

    AC1

    What is often the first step that co-workers should take when trying to solve a problem?

    answer choices

    A) Identify the conflict/problem

    B) Select a mediator

    C) Develop an attitude

    D) Reach an agreement

  • Question 7
    60 seconds
    Q.

    EC3

    What should an employer do if a co-worker is spreading malicious gossip about another worker?

    answer choices

    A) Refuse to pass on the information.

    B) Ask for supporting evidence.

    C) Check out the accuracy of the message.

    D) Deny hearing the rumor.

  • Question 8
    60 seconds
    Q.

    AA4

    The way that a receiver responds to a message that helps the sender know ifthe message was understood is called what?

    answer choices

    A) Nonverbal communication

    B) Self-communication

    C) Listening skills

    D) Feedback

  • Question 9
    60 seconds
    Q.

    AB6

    When communicating with one’s supervisor in a written report, one should

    answer choices

    A) be clear and concise.

    B) only use technical language.

    C) submit the report as quickly as possible.

    D) use large words to impress the supervisor.

  • Question 10
    60 seconds
    Q.

    AD1

    If a job pays $8.00 per hour for 40 hours per week, your gross pay for that week would be

    answer choices

    A) $320 minus social security.

    B) $320 minus FICA and taxes.

    C) $320.

    D) $320 minus insurance benefits.

  • Question 11
    60 seconds
    Q.

    EF3

    Assigning tasks to team members based on their strengths or talents is

    answer choices

    A) dictation.

    B) demonstration.

    C) participation.

    D) delegation.

  • Question 12
    30 seconds
    Q.

    EK4

    When preparing a resume, what part of the resume should be at the top?

    answer choices

    A) Work experience

    B) Skills

    C) Job objective

    D) Personal data

  • Question 13
    30 seconds
    Q.

    EH1

    Self-control helps employees to deal with the business’s customers becauseemployees with self-control are

    answer choices

    A) patient with other people.

    B) usually well informed.

    C) responsive to criticism.

    D) able to respond quickly.

  • Question 14
    60 seconds
    Q.

    ED1

    Scenario:

    You’re working as a radio broadcaster for WMJC. As part of your job, yousupervise Gerald, an assistant who works with you. In order to coordinate the work, it is important for you and the assistant to be on the same daily work schedule.

    The company provided each employee a handbook with its policies, rules, and procedures. In these policies and procedures, the work day and responsibilities are clearly defined.

    Gerald often comes in early with the hope of leaving early so he can meet his friend. However, because he arrives before you do, work priorities for that day are not pre-assigned and thus he has nothing to do until you get there. Answer these questions about handling the situation with Gerald.

    What is wrong with Gerald changing his work schedule without approval as long as he puts in the required number hours?

    answer choices

    A) If Gerald works on a flexible schedule, everyone else will want to do the same.

    B) Company policy establishes the work day and determines any flexibility the supervisor has in modifying that schedule.

    C)The company president wants everyone there when he is there.

    D) As his supervisor, you want him to have something to do when you are not there

  • Question 15
    60 seconds
    Q.

    ED1

    Scenario:

    You’re working as a radio broadcaster for WMJC. As part of your job, you supervise Gerald, an assistant who works with you. In order to coordinate the work, it is important for you and the assistant to be on the same daily work schedule.

    The company provided each employee a handbook with its policies, rules, and procedures. In these policies and procedures, the work day and responsibilities are clearly defined.

    Gerald often comes in early with the hope of leaving early so he can meet his friend. However, because he arrives before you do, work priorities for that day are not pre-assigned and thus he has nothing to do until you get there. Answer these questions about handling the situation with Gerald.

    If Gerald wants to change his work schedule, what should he do?

    answer choices

    A) Take work home on the days he must get off early.

    B) Get someone to cover for him when he is not there.

    C) Go to the president of the company and explain his request for a work schedule change.

    D) Ask his supervisor if he could work on a revised schedule on specific occasions

  • Question 16
    30 seconds
    Q.

    If Gerald does not abide by the company’s policies, it would most likely result in his

    answer choices

    A) gaining the respect of co-workers.

    B) being promoted.

    C) having his hourly pay rate reduced.

    D) losing his job.

  • Question 17
    60 seconds
    Q.

    EA5

    Companies create policies to

    answer choices

    A) provide consistent direction for company production.

    B) safeguard the liability of company officials.

    C) meet legal requirements.

    D) make employee’s reliable.

  • Question 18
    60 seconds
    Q.

    AD4

    Using the bar graph, determine the approximate percentage of time Brandon spent on homework:

    answer choices

    A) 11%

    B) 10%

    C) 20%

    D) 9%

  • Question 19
    60 seconds
    Q.

    AD4

    Olive did a survey where she asked all the students in her school to name their favorite flavor of ice cream. The results are shown in the pie chart. If there were 950 students in the school, what percent said chocolate was their favorite flavor?

    answer choices

    A) 28%

    B) 32%

    C) 30%

    D) 45%

  • Question 20
    60 seconds
    Q.

    AE4

    The FDIC (Federal Deposit Insurance Corporation) currently

    guarantees deposits up to

    answer choices

    A) $250,000.

    B) $1,000,000.

    C) $50,000.

    D) $100,000.

Report Quiz
Join a game