Which of the following is the type of tax that businesses are required to collect from customers when they purchase certain goods or services:

Which of the following is a marketing function that can be performed by channel intermediaries:

A manufacturer of dish-washing soap has just invented a new type of soap that cleans better. The manufacturer should choose to distribute the soap through __________ distribution.

What type of information does a well-written proposal include?

There are several auto repair shops in town, but Patricia's stands out. Her auto repair shop does great work, but what really sets her shop apart is the customer service. Every customer is greeted by a friendly employee, and s/he is given snacks and drinks while s/he waits for the repairs to be completed. The great customer service that people can expect from Patricia's business is considered her

Financial loss from investing time and money to comply with accounting standards is an example of which strategic risk:

The government's mandating the use of unleaded gas in new cars is an example of

What type of business usually experiences economies of scale due to expanded operations?

Businesspeople who respect the unique customs and habits of their foreign customers are exhibiting

“Yes, you'll save money instantly” is an example of a statement with

Which of the following is a characteristic of a self-confident leader:

Why is it important for team members to feel a sense of "ownership" and engagement in the vision?

Which of the following statements is true regarding stakeholder expectations:

Julio is starting a new business, and he has formed relationships with several successful local business owners. Which of the following is the best way to leverage these relationships to help his own business succeed:

Hazel started her own childcare network where she connects families to available babysitters at her school. Hazel could be described as a(n)

An entrepreneurial business owner must

What is one reason that it is easier than ever for small businesses to engage in international trade?

Which of the following is a global trend that might encourage an entrepreneur to consider international business opportunities:

Mara is facilitating a group brainstorming session to generate new product ideas for the company. Which of the following attitudes is important for Mara to demonstrate?

Landon wants to start a home-based T-shirt printing business. Which of the following are the most critical equipment and supplies that Landon will need to get his business up and running?

A small-business owner might register for trademark protection for the company's

. Evan does not want the legal obligation of repaying a loan and is willing to share profits with others. Which of the following options is Evan most likely to select to fund a new venture:

What is a primary factor that small-business owners should consider when deciding to hire additional staff members?

Al is thinking about moving his company's headquarters to another city, which would be expensive but closer to the raw materials needed for manufacturing. The benefit in moving is

All of a firm's activities and how they function in relation to one another are known as

Because the MBC Company has one location that services the eastern part of the country and another location that services the western part of the country, the company's work flow is organized by

Looking at problems from various points of view helps a small-business owner develop

Ellen wants to step back from the day-to-day activities of running her company. She decides to take the company to another level by selling public stock. One way Ellen can stay involved in the company is by

Which of the following categories of information are found on a balance sheet:

The balance sheet has a close relationship with the company's

Which of the following phrases effectively describes a business's income statement:

Managerial accounting differs from financial accounting because managerial accounting

One reason why banks might be reluctant to lend money to a start-up business is because the business

When a business has been running successfully for several years, what would be a probable next financial step?

Marginal analysis is a cost/benefit decision process that seeks to determine

Which of the following financial analysis methods is used to show the relationship of each component to the total within a single financial statement:

An example of an operating expense that is included in a business's income statement is

What sales forecasting technique creates accurate forecasts for individual products?

What staffing activity involves seeking out and attracting qualified potential job candidates?

To screen job applications and employment résumés, a business might use computer software that conducts text searches to scan for

Which of the following is a benefit of hiring the right employee for a job:

One of the advantages to businesses of training staff is that it tends to increase

Which of the following is an example of an employee complaint that is related to a coworker:

XYZ Company is interested in developing, producing, and selling a new product. Before it does so, the company spends six months conducting marketing research. What are the primary advantages of this course of action?

Which of the following is essential to all marketing research:

The marketing function that helps marketers make decisions about what and to whom to sell is

A neighborhood grocery store has added a bakery. What element of marketing should the store use to attract customers from surrounding areas?

In order for a market to exist, consumers must have an unfulfilled desire for a product and

An important criterion to consider when identifying market segments is the __________ of the market.

What is a potential weakness a manager might identify in a SWOT analysis?

As part of their marketing plans, what do businesses develop first that are intended to lead to increased sales and revenue?

Which of the following is a specification that a business might establish for selecting spreadsheet software programs:

How long are businesses required to keep their records?

Businesses often conduct environmental scans to determine if they should

What is a benefit to a tour operator who makes business decisions by analyzing statistical information?

Because operations managers control so much of a business's money, they must focus on

Obtaining goods that will satisfy the needs and wants of a business's customers is a function of

Why is it important for businesses to have efficient production?

What do managers need to do to develop and maintain the level of quality that customers expect?

Expenses such as payroll and rent that are necessary to the running of a business are called __________ expenses.

A business negotiates a two-year lease on 2,250 square feet of space for $2.60 per square foot with an option on a third year at a 5% increase in rent. What will the monthly rent be if the business extends the lease for a third year?

Most companies budgets are based on

Which of the following situations would supply chain managers encounter during the final stage of supply chain management:

What is Claire doing when she reviews a report that compares the purchase transactions of the company's four largest customers?

Business process thinking is meant to help companies

When bottlenecks in business processes develop that cause a company to miss deadlines and waste resources, an effective manager would most likely choose to

One of the main external factors that may cause a firm to change its business processes is

Sandra is a manager at a distribution plant. Lately, her customers have been complaining about timely deliveries. Which area of the business does Sandra need to focus on to ensure on-time delivery?

Which step of the decision-making model involves identifying what you want to do?

Which of the following is a benefit of corporate governance:

Members of a board of directors are

Which of the following most likely led to a greater emphasis on governance structures in recent years:

Performances standards should be

Product pricing is affected by transportation costs, which are factors related to the marketing element of

Companies X, Y, and Z determine the selling price of widgets because these companies are the only ones who market widgets. This is an example of

When evaluating customers' experiences, a company should keep in mind that customers are most often influenced by their interactions with the company's

Having a narrow product mix allows a company to

Ways that a business's website can provide customer-service support are by offering

When a business offers services such as an information desk, child-friendly restrooms, and a lost-and-found department, it is providing customers with __________ services.

Which of the following is one of the main functions of promotion in the advertising industry:

Which of the following media could increase a business's sales by reaching people who are driving home from work:

Mark doesn't have much money to promote his new restaurant, so he focuses on inviting a few customers in for a special dinner in hopes that they will post favorable reviews online and tell their family and friends about their great meals. Mark is using __________ marketing.

Businesses often use direct advertising strategies because

The Skintastic Cosmetic Company implemented a challenging sales promotion in which its independent sales consultants could earn bonuses, prizes, and vacations. This is an example of a company using __________ as a sales incentive

The use of communications channels in public relations activities is an important part of

Francine likes the auto shop where she takes her car for an oil change because it has a comfortable waiting room with good magazines. This illustrates which important characteristic of quality service providers?

Which of the following is a true statement regarding the relationship between risk and business objectives:

Tyrese and his team are creating a list of their company's critical enterprise-wide risks. They are compiling

Which of the following situations is most likely to result in long-term, increased sales for a business:

Which of the following is an example of a company objective that might be developed by top management:

A business should consider the impact that changes in the environment will have on the business's marketing mix because

Which component of the business plan requires considerable time and external research?

What company has the highest sales-to-receivables ratio based on the following information: Company A has sales of $250,000 and accounts receivable of $20,000; Company B has sales of $275,000 and accounts receivable of $25,000; Company C has sales of $300,000 and accounts receivable of $30,000; and Company D has sales of $290,000 and accounts receivable of $32,000.

Why is it important to track the performance of a business plan?

For successful innovation to occur, employees must be willing to __________ while developing ideas

If a company wants to ensure that changes are implemented in the best possible way and that those changes will lead to long-term benefits, it should use the __________ approach.