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- 1. Multiple Choice
What is the Hawthorne Effect?
The behavior of someone when they are in a group of people
The behavior of animals in a group
The response of someone when given a reward
People’s tendency to behave differently when they are being studied
- 2. Multiple Choice
The purpose of scientific research in the Elton Mayo and Hawthorne studies was to test the degree of lighting associated with optimum productivity
True
False
- 3. Multiple Choice
What did Taylor believe will motivate employees more?
A promotion
High enough pay
A good work environment
A mean manager
- 4. Multiple Choice
What are the components of scientific management?
Productivity
Time
Methods
Rules of work
- 5. Multiple Choice
In the systems approach there are two basic types of systems. ___ systems are those that are not influenced by or do not interact with their environment.
Open
Controlled
Closed
- 6. Multiple Choice
The ____ studies were a series of studies during the 1920s and '30s that provided new insights into group norms and behaviors.l
Mayo
Disdain
Hawthorne
- 7. Multiple Choice
What group indicated that, "a satisfied worker would be a productive worker"?
Behavior science theorists
Hawthorne Effect
Human relations movement
- 8. Multiple Choice
Was Frederick Taylor an advocate for workers?
Yes
No
- 9. Multiple Choice
Was Henri Fayol an early proponent of administrative mgmt.
Yes
No
- 10. Multiple Choice
Does unity of purpose mean that org. should work to build good interpersonal relationships?
Yes
No
- 11. Multiple Choice
Elton Mayo is associated with
administrative management
behavioral management
classical management
quality management
- 12. Multiple ChoiceThis management theory is directed at understanding what motivates employees to do their best.ClassicalAdministrativeBehavorialQuality
- 13. Multiple ChoiceAs the need for more and better managers emerged during the Industrial Revolution, this was the first management theory introduced.ClassicalAdministrativeBehavorialQuality
- 14. Multiple ChoiceThis person is credited as being the "father" of Classical Management theory.Elton MayoHenri FayolW. Edwards DemingFrederick Taylor
- 15. Multiple ChoiceThis person is credited as being the "father" of Administrative Management theory.Elton MayoHenri FayolW. Edwards DemingFrederick Taylor
- 16. Multiple ChoiceElton Mayo's lighting experiment, referred to as the Hawthorne Effect, is included as an example of this management theory.ClassicalBehavorialAdministrativeQuality
- 17. Multiple ChoiceIncluded within Behavorial Management theory is the idea of different types of managers. Which type believes employees will not work to their potential without close supervision and most will avoid work if possible.Theory X ManagersTheory Y ManagersTheory Z ManagersAll of these
- 18. Multiple ChoiceThis management theory centers largely around making the workers as efficient as possible at completing their tasks.ClassicalQualityBehavorialAdministrative
- 19. Multiple ChoiceThis management theory centers largely around making managers more knowledgeable and more effective at managing.ClassicalQualityBehavorialAdministrative
- 20. Multiple ChoiceWho discovered the Hawthorne Effect?Frederick W. TaylorElton Mayo
- 21. Multiple ChoiceIn the behavioural management approach what is the primary focus of the manager?EmployeesCustomersEconomySuppliers and wholesalers
- 22. Multiple Choice1. In the context of the origins of management, the emergence of the Hawthorne Effect drove managers to strive for further growth.falsetrue
- 23. Multiple Choice2. In the context of the classical approaches to management, the systematic management approach led to widespread production efficiency.falsetrue
- 24. Multiple Choice9. _____ introduced the scientific management approach that advocated the application of scientific methods to analyze work and to determine how to complete production tasks efficiently.A. Frederick TaylorB. Henry L. GanttC. Lillian M. GilbrethD. Max WeberE. Henri Fayol
- 25. Multiple Choice10. Which of the following is true of Frederick Taylor’s contributions to scientific management as an approach to management?A. Taylor believed that supervisors could be motivated to provide training to underperforming workers.B. Taylor created the Gantt chart, which helps managers plan projects by task and time to complete those tasks.C. Taylor developed a system to lower costs and increase worker productivity by showing how employees could work smarter, not harder.D. Taylor focused less on the technical and more on the human side of management.E. Taylor advocated the use of the differential piecerate system.
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