Have an account?
Skip to Content
Build your own quiz
15 questions
Show Answers
See Preview
- 1. Multiple ChoiceWhich of the following is the best definition of communication?Persuading someone of your viewpointExchanging messagesTexting someoneSimplifying information for a lay audience
- 2. Multiple ChoiceWhat does a receiver do to decode a message?Use their language skillsApply their own frame of referenceListen to the message being sentConfirm that a message was received properly
- 3. Multiple ChoiceWhich of the following is NOT a desirable communication skill?Show interest in the speaker.Roll your eyes when you do not agree.Maintain eye contact.Avoid interrupting.
- 4. Multiple ChoiceAlexia, a medical assistant, explains to Mrs. Phillips that the medication is to be taken once a day with a full glass of water. Which of the following is the goal of Alexia's communication with Mrs. Phillips?Give instructions to patientsConfirm understandingRelay information to other health care workersEstablish rapport, or a connection
- 5. Multiple ChoiceWhich of the following refers to the physical space between people?Eye ContactTouchProximityPhysical Appearance
- 6. Multiple ChoiceIn verbal communication, how is emotion expressed?By frowning or crossing one's armsLanguage choiceTone of voiceThrough confidence
- 7. Multiple ChoiceWhich of the following is NOT true of communication in health care?Health care workers must always be conscientious to touch patients with kindness and respect.Patients can understand your emotion through your tone of voice.Health care workers should cross their arms when speaking with patients.You will need to communicate with co-workers, patients, administrators and visitors.
- 8. Multiple ChoiceWhat can a health care worker do to ensure that a patient understands medical information?Speak softly.Provide the information just after mealtime.Use appropriate lay terms.Break up the information by frequently using "uh" and "um."
- 9. Multiple ChoiceWhich of the following is an example of audience?To describe a new type of syringeWe need to lower the rate of accidental needlesticksNurses of West Pediatric officeThursday at 6 pm
- 10. Multiple ChoiceAccording to the communication process, who provides information?SenderDoctorsReceiverFeedback
- 11. Multiple ChoiceIn the Magic Kingdom at Walt Disney World, how many ghosts are in the Haunted Mansion?50200500999
- 12. Multiple ChoiceWhat is the name of the ride where you sit in a rollicking runaway gold mine train in the old town of Tumbleweed?Splash MountainSpace MountainBig Thunder Mountain RailroadMickey's Runaway Gold Mine Express
- 13. Multiple ChoiceSing along with the catchy melody on this fantastical boat ride that glides past the various continents of the world.Splash MountainCountry Bear JamboreeIt's A Small WorldHoop-Dee-Doo Revue
- 14. Multiple ChoiceWhat ride in the Magic Kingdom did Mr. Handle help edit the music, narration and sound effects for?Haunted MansionThe Little MermaidPeter Pan's FlightPirates of the Caribbean
- 15. Multiple ChoiceOn this sweeping, high-flying ride, swoop from the Darling children's home.Peter PanWinnie The PoohMr. Toad's Wild RideLittle Mermaid
- Answer choicesTagsAnswer choicesTags