10 questions
What is communication?
Two people talking
Asking questions
Expressing information that is clearly understood
Expressing information that is not clearly understood
When the person receiving a message interprets it the same way the sender meant it, it is __________________ communication.
good
misunderstood
effective
confusing
Our facial expressions, tone of voice, movement, appearance, eye contact, gestures, and posture are called _____________________.
verbal communication
nonverbal communication
65% of communication is ______________________.
verbal
nonverbal
True or False?
Sometimes our body language can send a message that is different from what we meant to say.
True
False
What is a misunderstanding?
when two people agree on something
when someone takes something in a way that it was not meant to be taken
a fight
a disagreement
What is one way to avoid a misunderstanding?
send the same verbal and nonverbal message
be specific
ask questions
all of the above
True or False?
Asking questions dramatically improves your understanding.
True
False
What is the player's name on first base?
What
I Don't Know
Who
What is the player's name on third base?
What
I Don't Know
Who