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16 questions
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- Multiple ChoicePlease save your changes before editing any questions.
What does vehicle maintenance consist of?
A visual check of all vehicle systems
A series of checks and replacement of serviceable items
Replacement of oil, air, fuel filters only
An inspection of the braking system only
- Multiple ChoicePlease save your changes before editing any questions.
Which of the statements below is an advantage of vehicle maintenance?
It will ensure the vehicle will pass an MOT test
It will identify potential faults before they become more dangerous
It will ensure the vehicle will not breakdown before its next service
It will increase the price of the vehicle
- Multiple ChoicePlease save your changes before editing any questions.
Name 2 purposes of the job card?
To inform the technician of the type of service work required
To give to the customer to inform of the work completed
To allow the technician to record faults found
To record prices of parts and labour of the service
- Multiple ChoicePlease save your changes before editing any questions.
What details should be contained on a job card?
Vehicle make, model, engine size and registration
Vehicle make, model, tyre size and registration
Vehicle make, model, engine size and tyre size
Vehicle make, tyre size, engine size and registration
- Multiple ChoicePlease save your changes before editing any questions.
What is the purpose of the service check list?
To give the technician information of all work that needs to be carried out
To allow the technician to complete the important tasks but miss less important bits off
To allow the technician to see which fluid levels need checking
To give the technician all the measuring data required to complete the service
- Multiple ChoicePlease save your changes before editing any questions.
What is the image displayed used for?
To colour in when bored
To identify any damage to body panels
To record tyre tread depths
To record tread depths and damage to body panels
- Multiple ChoicePlease save your changes before editing any questions.
Why do main dealers require the service book to be up to date?
It makes them feel good
It ensures the manufacturers warranty is valid
It means the vehicle will never breakdown
It ensures the manufacturers warranty will last for 15 years
- Multiple ChoicePlease save your changes before editing any questions.
What is 'mark up'?
An amount added to the selling price to cover garage costs and give profit
An amount added to the selling price just to cover garage costs
An amount added to the selling price to allow the garage owner to have a large pay rise
An amount added to the selling price to rob customers
- Multiple ChoicePlease save your changes before editing any questions.
What is the current VAT %
10%
15%
17%
20%
- Multiple ChoicePlease save your changes before editing any questions.
What is VAT?
A tax added to all goods and services
A tax added to non exempt services and goods
A tax added to services and goods to rob customers
A tax added to services and goods to make the garage more profit
- Multiple ChoicePlease save your changes before editing any questions.
Name the component displayed
Spark plug
Glow plug
Electrical plug
Sink plug
- Multiple ChoicePlease save your changes before editing any questions.
Name the component displayed
Air filter
Pollen filter
Fuel filter
Oil filter
- Multiple ChoicePlease save your changes before editing any questions.
Name the component displayed
Fuel filter
Oil filter
Air filter
Pollen filter
- Multiple ChoicePlease save your changes before editing any questions.
Name the component
Oil filter
Petrol fuel filter
Diesel fuel filter
Pollen filter
- Multiple ChoicePlease save your changes before editing any questions.
What measurements are used when checking tyre pressures?
Pounds per Square Inch (PSI) and Bar
Pounds per Square Inch (PSI) and Meters
Pounds per Square Inch (PSI) and Atmospheres (ATM)
Millimetres (mm) and Centimetres (cm)
- Multiple ChoicePlease save your changes before editing any questions.
What is the minimum legal tyre tread limit?
1.6mm
1.0mm
1.6cm
1.0cm