Have an account?
Skip to Content
Build your own quiz
Suggestions for you
Professional Development
Professional Development
Keypad Manager Quiz
10 questions
Show Answers
See Preview
- 1. Multiple Choice
When a customer checks in on the keypad, what text message will receive (assuming they are a rewards member with their information in the correct locations in their profile)?
A text telling them their current point balance
A custom text created by you at the dealership
Both A&B
They do not receive a text
- 2. Multiple Choice
If a customer is not a rewards member, or if their cell phone number is not in the mobile field in your Dealer Management System (DMS), what message will your customers receive?
We noticed this number is not linked to your loyalty account. Please see a cashier so you don’t miss out on any rewards
You aren’t a rewards member! Go sign up!
Stop using the reward customers keypad!
They will not get a text message
- 3. Multiple Choice
Where does a customer’s cell phone number need to be in your DMS in order for the keypad to find it when customers check in?
In the mobile phone field
Doesn't matter as long as it's in there
In the business phone field
In the other phone field
- 4. Multiple Choice
True or false: The keypad can be configured to reward bonus points when a customer checks in
True
False
- 5. Multiple Choice
Can the keypad be used for contests?
Yes, with the preconfigured Sweepstakes Campaign option
Yes, with the Earn a Coupon campaign option
Yes, but it is an upgrade
No, surely not
- 6. Multiple Choice
How many custom text messages can you set up the keypad to send out when a customer checks in?
Up to 5
Up to 10
Up to 30
Up to 100
- 7. Multiple Choice
How many times per day can a customer check in with their phone number?
Once
Twice
Five times
As many as they'd like
- 8. Multiple Choice
True or false: When a customer checks in on the keypad, they automatically get opted in to the text marketing portion of Rider Rewards?
True
False
- 9. Multiple Choice
Where do you go to launch the keypad manager?
Click on the keypad manager tab after clicking on the Contact Central tab
Click on Launch eMarketing from the home screen
Click on the Rider Rewards tab. It’s a section in there
Click on Text Marketing from the home screen
- 10. Multiple Choice
What is an advantage to having customers check in on the keypad?
Provided they fill it out, it will give you valuable bits of information like their birthdays and email addresses
They are informed about events at your dealership (provided it’s set up to send that customer text)
They can receive bonus points, which makes them more likely to come into the dealership
All of these
- Answer choicesTagsAnswer choicesTags