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- 1. Multiple Choice
A customer (Android phone user) was explained about our BHARAT QR code. He is unable to find any such app in Google Play Store. How you will advise to the customer in this situation?Payment through BHARAT QR is available in Pre-login stage at SBI Anywhere Personal appPayment through BHARAT QR is available after login in SBI QuickPayment through BHARAT QR is available in SBI SamadhaanNone of the above - 2. Multiple ChoiceIn which types of Mobile Phone SBI Anywhere app can be used?Java enabled phoneAny phoneSmart phoneOption 1 & 3
- 3. Multiple ChoiceWhat is mPassbook in SB Anywhere?To view only 25 latest transactions of accountTo generate mini statementOption to maintain electronic passbook in MobileOption to make a request to send the Passbook in Mobile phone
- 4. Multiple ChoiceWhich of the statements is not true about State Bank Anywhere Personal app?This app is only for the personal segment account holderIt requires registration and activation code for authenticationCustomer can register for Retail Internet Banking through ATM/Debit card and then download the application for useOne of the features, 'Quick Transfer' where the Customer may send the money by adding beneficiary upto Rs.10000/-
- 5. Multiple ChoicePer day transaction limit in case of third party transfer within SBI and Interbank transfer – NEFT through State Bank Anywhere Personal app isRs.10 lakh & Rs.50 lakhRs.50 lakh & Rs.50 lakhRs.50 lakh & Rs.10 lakhRs.10 lakh & Rs.10 lakh
- 6. Multiple ChoiceWhich of the statement is not true about State Bank Anywhere Personal app?Per day transaction limit for Credit Card VISA Transfer is Rs.1 lakhPer day transaction limit for third party transfer within SBI Transfer is Rs.10 lakhPer day transaction limit for IMPS is Rs.5 lakhPer day transaction limit for SBI Life Premium is Rs.1 lakh
- 7. Multiple ChoiceWhich option is not available in pre-login section under State Bank Anywhere Personal app?Card blockingeLocker EnquirymPassbookCard blocking for International usage
- 8. Multiple ChoiceWhich non-financial transaction is not available under State Bank AnywherePersonal app?Cheque Book requestTDS enquiryRequest for Account openingAadhaar Linking
- 9. Multiple ChoiceWhich options have Nil charges for transactions?Quick transfer upto Rs.1000/-Transfer through mCashTransfer through IMPS (Any amount)NEFT upto Rs.1 lakh
- 10. Multiple ChoicePer day transaction limit for transfer within self-account in State Bank Anywhere Personal app isUpto 2 croreLess than 2 croreUpto 1 croreUpto 5 crore
- 11. Multiple ChoiceMr. Srinivasan, SBI Customer, recently shifted to Delhi from Chennai. He found many places in Delhi, a slogan, 'State Bank Kahin Bhi'. He is unable to understand which app is being referred. Can you identify the app?State Bank AnywhereSBIS on the go appSBI QuickNone of the above
- 12. Multiple ChoiceA customer has been using State bank Anywhere app for all his transactions. He wants to discontinue using this app due to the SMS problem, as he does not receive the SMS in his mobile quite often. Which digital app will you suggest to the customer in this situation?SBI QuickSB OTPSB 3D SecureSB Secure OTP
- 13. Multiple ChoiceWhich is not the pre-requisites for BHIM SBI Pay in the following options?Mobile - Android 4.2 and aboveMobile number present in the android handset should be registered in Bank accountValid AADHAAR No.Details of debit card linked to the account required for UPI PIN set up
- 14. Multiple ChoiceWhich option is not true for BHIM SBI Pay?Virtual Payment Address(VPA) is compulsoryAccount number & IFSC Code is one of the payment optionQR Code is one of the payment optionMMID is one of the payment option
- 15. Multiple ChoiceWhat is the maximum transaction limit per day on BHIM SBI Pay?Rs.10000/-Rs.100000/-No such limitRs.50000/-
- 16. Multiple ChoiceA customer wants to register for our BHIM SBI Pay. The customer was explained about the pre-requisite for the registration. What is not compulsory in Registration process for BHIM SBI Pay?Selecting the Bank and Account numberCreation of Virtual Payment AddressCreation of 6 digits PINCreation of QR code
- 17. Multiple ChoiceA customer is having 11 different accounts in different banks. What is the maximum number of accounts can be mapped in BHIM SBI Pay?1510No such limit
- 18. Multiple ChoiceHow to register for SBI quick?SMS need to send as 'REG
Account number' SMS need to send as 'REGMobile number' SMS need to send as 'REGAadhaar number' None of these - 19. Multiple ChoiceWhich option is not available under SBI Quick?ATM Card blockingAccount Statement through e-mailATM Card ON/OFFDownload SBI Anywhere Personal app
- 20. Multiple ChoiceWhat is SBI Quick app?App version of missed call bankingApp version of NUUP serviceApp version of Phone bankingNone of the above
- 21. Multiple ChoiceAn ATM Cardholder cannot block his ATM Card through which of the following option?SBI QuickINBSMSSBI Samadhaan
- 22. Multiple Choice
One of our customer visited Indonesia recently. He was having International debit card issued by one of our branches. He came back to India and very next day received 15 different SMS's early in the morning that his account was debited with Rs.7883/-.It was a case of ATM Card cloning/skimming. For ATM card Control, switching ON/OFF available for the following?
ATM transactions
e Commerce transactions
Merchant POS transactions
All the options are correct
- 23. Multiple Choice
Mr. Amit is a retired teacher and sceptical about doing the transaction in digital mode. He wants to have only enquiry based apps to view the transaction/balances in his accounts. Which is/are the apps you will suggest, which suits his requirement?
SBI Quick
BHIM SBI Pay
SBI SAAMADHAAN
Both with SBI Quick and BHIM SBI Pay
- 24. Multiple Choice
Mr. Srinivas is one of the valuable customer of your branch. He often visits abroad for business purpose. You have provided him a International Debit card as per his request. One day, when he was in India, he received a SMS towards debit of Rs.12563/-. The SMS also depicts that it is a POS transaction. He never uses any purchases aborad. He wants to block the POS operation. What option will you suggest in this situation?
Advise the customer to use SBI Quick App and block the internation usage of his card.
Advise the customer to surrender the card
Advise the customer to do the same through Retail Internet Banking
It can be blocked through SBI Quick or RINB
- 25. Multiple ChoiceWhich of the following is not true about SBI Samadhaan app?Only State bank customer can use this appHousing Loan interest certificate can be generatedAccount statement can be generatedComplaints can be raised
- 26. Multiple Choice
Which loan enquiry is available under SBI Samadhaan app?
Housing loan
Education loan
Car loan
All the options are correct
- 27. Multiple Choice
Which statements can be generated through SBI Samadhaan app?
Home loan interest certificate
Education loan interest certificate
TDS certificate
All the options are correct.
- 28. Multiple ChoiceMr. Srinivas is one of the valuable customer of your branch. He holds the NRI status. He often calls the branch and enquire about various products and services of our Bank. Which app will you suggest for him?SBI QuickSBI ePAYSBI SamadhaanSBI Anywhere Personal
- 29. Multiple ChoiceWhat is the maximum amount of issue for Corporate Achiever Card?Rs.100000/-Rs.200000/-Rs.400000/-Rs.500000/-
- 30. Multiple ChoiceWhat is the maximum amount of issue for Achiever Card to State Bank Staff?Rs.100000/-Rs.200000/-Rs.400000/-Rs.500000/-
- 31. Multiple ChoiceWhat is the validity for issuance of Achiever Card?1 year3 years5 years10 years
- 32. Multiple ChoiceHow many times reload permitted in Achiever Card?51050Any number of times but within the maximum limit
- 33. Multiple ChoiceWhat is the maximum amount of issue for eZ-Pay Card?Rs.100000/-Rs.200000/-Rs.400000/-Rs.500000/-
- 34. Multiple ChoiceWhat is the validity for issuance of eZ-Pay Card?1 year3 years5 years10 years
- 35. Multiple Choice
What are the modes to reload eZ-Pay Card?
At Branch
Through Retail Internet Banking
Through GCC Machine
It can be loaded at the Branch or through RINB
- 36. Multiple ChoiceMr. Amit wants to load Rs.100000/- to the eZ-Pay Card through cash, but unable to do so for some restrictions. What is the maximum amount that can be loaded by paying Cash in eZ-Pay Card?Rs.50000/- per monthRs.100000/- per monthRs.25000/- per monthRs.20000/- per month
- 37. Multiple Choice
What is true about Imprest Card?
It is Variant of eZ Pay Card
Only for Railway employes
Minimum reload is Rs.100 per load and Maximum load is Rs.100000/-
All the options are correct
- 38. Multiple ChoiceMr Amit is holding the Imprest Card. While withdrawing Rs.50000/- from ATM, the ATM throws the message and he is not able to withdwar the money. What is true in this situationfrom the given options Card?The limit for Imprest Card is upto Rs.40000/- so he is unable to withdraw the moneyHe should try in other SBI ATMHe should try in other Bank's ATMHe should request for new card from the branch
- 39. Multiple ChoiceWhich of the following is not true about Foreign Travel Card?It is covered under FEMA 1999 ActMaximum daily limit of transactions in ATM is USD 3000 or its equivalentThe top-up/reloading only at Home branch3 cards per account can be issued
- 40. Multiple Choice
What is true about eligibility criteria for issuance of Foreign Travel Card?
Citizen of India travelling abroad (Except Nepal & Bhutan)
Students going abroad for higher studies
Corporate who sends their employees abroad for official purpose
All the options are correct
- 41. Multiple Choice
What is the helpdesk number for blocking the State Bank Foreign Travel Card, if the card is stolen or misplaced?
1800112211 (Toll Free)
18004253800 (Toll Free)
080-26599990 (Paid service)
All the options are correct
- 42. Multiple ChoiceMr. Mohan, a valuable customer of our bank is frequetly visiting abroad for business trip. He is holding State Bank Foreign Travel Card of our bank. Most of his visit to US & UK. He is apprehensive about usage of this card in other Countries (Currency). In how many Foreign Currencies State Bank Foreign Travel Card is available for Mr. Mohan?6789
- 43. Multiple ChoiceMr Amit wants a State Bank Gift Card for Rs.100000/-. Can you issue him for the same? What is the maximum amount of issue for State Bank Gift Card?Rs.10000/-Rs.20000/-Rs.40000/-Rs.50000/-
- 44. Multiple ChoiceA customer is holding the State Bank Gift Card since last 4 years. Can he use the card now? What is the validity for issuance of State Bank Gift Card?1 year3 years5 years10 years
- 45. Multiple ChoiceWhich one of the following is not a Bharat QR SBI Merchant app feature?No cash receipt - No risk of forged notesCardless - Scan & PayCharge slips to be stored for 1 monthPayment directly credited to the account
- 46. Multiple ChoiceMr. Ramayya wants to accept payments at his vegetable shop through QR code. Which one of the following is not a requirement for accepting Bharat QR payments?Smart Mobile phoneSmart Mobile dongleAccount with SBIBharat QR SBI Merchant application installed on phone
- 47. Multiple ChoiceWhich one of the following statement is True in regard to on-boarding of a merchant for Bharat QR SBI.Merchant can do self-registration on Bharat QR appMechant can approach MAB cell at LHOMerchant can link his account to QR scanning facility through CINBProcess is same as in case of applying for PoS terminal
- 48. Multiple ChoiceWhich one of the following a customer need to pay for availing Bharat QR payment facility?Monthly service feeOne time installation feeMDRCommitment charges
- 49. Multiple ChoiceWhich of the following is not true about Bharat QR based payments?Bharat QR is available on Home page of State Bank Anywhere appCustomer need not carry multiple cardsCustomer can link multiple cards to the app and select the appropriate card during the paymentBharat QR is not interoperable among major card schemes
- 50. Multiple ChoiceBharat QR code which is a form of a bar code does not contain which one of the following?Merchant IDTerminal IDMerchant nameMerchant address
- 51. Multiple ChoiceMr. Sam who owns a Kirana store and uses Bharat QR for receiving payments, wants the QR code to have amount too so that customer need not enter the amount in their app. What is the name for such QR code.Static QR codeSmart QR codeDynamic QR codeDirect QR code
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