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Business
9th -
12thgrade
Chapter 9: Production and Operations Management
14 questions
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- 1. Multiple Choice
A bar graph showing production managers what projects are being worked on and what stage they are in at any given time is called a
Gantt Chart
PERT
ISO 9000
Six Stigma Quality
- 2. Multiple Choice
A production process called the ___________ puts together components into a finished product.
Mass Production
Assembly Process
Manufacturing Process
Operations Process
- 3. Multiple Choice
The term ______________ is used to describe all the activities managers do to help their firms create goods.
Operations Management
Human Resource Management
Production Management
Shipping Management
- 4. Multiple Choice
A concept known as _______________ means tailoring products to meet the needs of individual customers.
Select Customization
Specialized Production
Mass Production
Mass Customization
- 5. Multiple Choice
Consistently producing what the customer wants while reducing errors before and after delivery to the customer is known as ____________.
quality
consistency
repetition
direct supply
- 6. Multiple Choice
The value added by the creation of finished goods and services is called _____________. Example: baker making a cake with ingredients
assembly
processing
form utility
lean manufacturing
- 7. Multiple Choice
The production of goods and services using less of everything compared to mass production is _________________.
precise manufacturing
mass manufacturing
slim manufacturing
lean manufacturing
- 8. Multiple Choice
When a minimum of inventory is kept on the premises, and parts, supplies, and other needs are delivered just in time to go on the assembly line, the company is using ____________.
first in first out inventory
flexible inventory control
last second inventory control
just in time inventory control
- 9. Multiple Choice
Sets a standard that allows only 3.4 defects per million opportunities
Gantt Chart
PERT
ISO 9000
Six Stigma Quality
- 10. Multiple Choice
_________ is the creation of goods and services using land, labor, capital, entrepreneurship and knowledge.
Resources
Supply Chain Management
Purchasing
Production
- 11. Multiple Choice
The purpose of a PERT network is:
to monitor the quality of a product for compliance with ISO 9000 standards.
to monitor the progress of a multi-step project during its development.
to connect all firms that are ISO 9000 certified so that they can partner with each other on future projects.
to be used as a decision making tool when evaluating the best facility locations and layouts.
- 12. Multiple Choice
In the PERT method, the sequence of tasks that takes the longest time to complete.
Priority Path
Critical Path
Essential Path
Short Cut
- 13. Multiple Choice
The term ______________ is used to describe a specialized area in management that converts or transforms resources into goods and services.
Operations Management
Human Resource Management
Production Management
Shipping Management
- 14. Multiple Choice
The majority of jobs in the US economy are _____ based.
Service
Manufacturing
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