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- 1. Multiple ChoiceA text message is a form of written communication.truefalse
- 2. Multiple ChoiceEmployers rank teambuilding skills at the top of the list of potential employees. A "must have" skill.truefalse
- 3. Multiple ChoiceKnowing your audience and understanding how they need to receive information is effective verbal communication.truefalse
- 4. Multiple ChoiceEmployers are impressed by a job candidate who answers questions with a one-word answer.truefalse
- 5. Multiple ChoiceA smile can be a form of enthusiasm and a positive attitude.truefalse
- 6. Multiple ChoiceEnthusiasm and a positive attitude demonstrate a willingness to listen, learn, and try new things.truefalse
- 7. Multiple ChoiceA positive and enthusiastic attitude has a negative effect on workspace success.truefalse
- 8. Multiple ChoiceMany employers would rather provide job skills training to an enthusiastic, but inexperienced worker, as opposed to a candidate who has a perfect skill set but a less-than-positive attitude.truefalse
- 9. Multiple ChoiceEnthusiasm comes across as someone who don't not want to work and is not willing to do what it takes to get the job done.truefalse
- 10. Multiple ChoiceA negative attitude helps employees go above and beyond to get along with co-workers and managers.truefalse
- 11. Multiple ChoiceThe one common thread among all businesses who succeed is the ability to demonstrate professionalism.truefalse
- 12. Multiple ChoiceProfessionalism is synonymous to wearing a business suit and carrying a briefcase.truefalse
- 13. Multiple ChoiceProfessionalism means conducting oneself with responsibility, integrity, accountability and excellence.truefalse
- 14. Multiple Choice
Communicating is an effective and appropriate form of professionalism.
true
false
- 15. Multiple ChoiceEmployers want job seekers to possess strong communication, interpersonal, and problem-solving skills.truefalse
- 16. Multiple ChoiceThe job market is not as competitive today as it was ten (10) years ago.truefalse
- 17. Multiple ChoiceTeamwork is an essential part of workplace success.truefalse
- 18. Multiple ChoiceWhen a team works together to accomplish goals, not everyone benefits.truefalse
- 19. Multiple ChoiceTeamwork involves building relationships.truefalse
- 20. Multiple ChoiceA leader or manager may often serve as the teamwork facilitator.truefalse
- 21. Multiple ChoiceBasic reading, writing, and arithmetic are the only skills needed to problem solve.truefalse
- 22. Multiple ChoiceToday, there is no single standard dress code for the workplace.truefalse
- 23. Multiple ChoiceYour appearance should be appropriate for the group you work with.truefalse
- 24. Multiple ChoiceYou should dress in the same business casual every day, even if you have important meetings or presentations.truefalse
- 25. Multiple ChoiceOne way to earn recognition for professional efforts is to call attention to yourself by praising others.truefalse
- 26. Multiple ChoiceYour work ethic is a reflection of how you feel about and how you do your job.truefalse
- 27. Multiple ChoiceHow you relate to people you work with can have a bigger impact on your success than how you do your job.truefalse
- 28. Multiple ChoiceYou should always keep your resume up-to-date.truefalse
- 29. Multiple ChoiceA problem is the difference between the current state and where you want to be.truefalse
- 30. Multiple ChoiceTesting a solution involves trying it on a small or limited basis.truefalse
- 31. Multiple ChoiceWhen you define a problem, you should be open-minded and flexible as you explore, research, and communicate with others.truefalse
- 32. Multiple ChoiceUntil the solution takes effect, your decision is little more than a good intention.truefalse
- 33. Multiple ChoiceEthics involves making moral decisions and choosing between right and wrong.truefalse
- 34. Multiple ChoiceRemember that because no argument is perfect, all arguments have strength.truefalse
- 35. Multiple ChoiceVerbal communication involves using speech to exchange information with others.truefalse
- 36. Multiple ChoiceIf you want to receive an immediate answer, it is recommended that you use written communication.truefalse
- 37. Multiple ChoiceIf expressing yourself is difficult for you, try speaking more loudly than normal.truefalse
- 38. Multiple ChoiceYour presentation should focus on only a few basic ideas.truefalse
- 39. Multiple ChoiceUsing cartoonish, popular clip art in professional presentation is appropriate, and can offer you a cost savings over graphics available online.truefalse
- 40. Multiple ChoiceIf you want to use a graphic or pattern as a presentation background, choose one that has little difference between its light and dark shades.truefalse
- 41. Multiple ChoiceE-mail is the most popular way to exchange information in organizations.truefalse
- 42. Multiple ChoiceTo keep from being blocked by spam filters, avoid exclamation points and words in all caps in your e-mail messages.truefalse
- 43. Multiple ChoiceSuccessful teams can complete more tasks and produce more high-quality results than a person working alone.truefalse
- 44. Multiple ChoiceTeams should actively strive to welcome and respect different ways to thinking about and completing tasks.truefalse
- 45. Multiple ChoiceIt is ok to recruit a skilled person with a poor attitude.truefalse
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