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Professional Development, Other
8th -
12thgrade
Professional Communications Semester Quiz 1
17 questions
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- Multiple ChoicePlease save your changes before editing any questions._____________________ the assistance and advice provided by a company to those people who buy or use its products or services.Customer Advisea. Customer ServiceCompany CriticismCompany Goodwill
- Multiple ChoicePlease save your changes before editing any questions._____________ is the principle that hard work is intrinsically virtuous or worthy of reward.Time managementWork Ethica. MoralsTeam Work
- Multiple ChoicePlease save your changes before editing any questions._________________ is the action of leading a group of people or an organization.Time managementa. Project ManagementLeadershipa. Team Work
- Multiple ChoicePlease save your changes before editing any questions._________________ is the advantage an individual or an organization has due to its good reputation; it cannot be bought.InstructTranslationGood Willa. Lateral
- Multiple ChoicePlease save your changes before editing any questions.Professional Communication is usable in the workplace and is used to provide ______________.Factual InformationMessageProtocolTranslation
- Multiple ChoicePlease save your changes before editing any questions.What tells the sender if a message was understood as intended?EncodingDecodingFeedbackProtocol
- Multiple ChoicePlease save your changes before editing any questions._________ is the attitude a person projects with the tone and pitch of his or her voice.Personal SpaceContextParalanguageHaptics
- Multiple ChoicePlease save your changes before editing any questions._____________ is anything that prevents clear, effective communication.Written CommunicationParalanguageHapticsBarrier
- Multiple ChoicePlease save your changes before editing any questions._________ is the environments or setting in which something occurs or is communicated.ParalanguageContextPersonal SpaceBarrier
- Multiple ChoicePlease save your changes before editing any questions.___________ is the shared beliefs, customs, practices, and social behavior of a particular group or nation.CustomsCultureTraditionsHistory
- Multiple ChoicePlease save your changes before editing any questions.A _____________is a belief or a generalization about a group of people with a given set of characteristics and is unacceptable.StigmaDiversityStereotypeTradition
- Multiple ChoicePlease save your changes before editing any questions.______________ is the process of sending and receiving messages between people of various cultures.Intercultural CommunicationInternational RelationsPublic relationsAggressive Negotiations
- Multiple ChoicePlease save your changes before editing any questions.Which leadership style tends to let the team do as they independently decide to do?DemocraticAutocraticLaissez-faire
- Multiple ChoicePlease save your changes before editing any questions.____________ is when two parties who are in disagreement come to discuss a compromise.NegotiationMediationConflict ManagementConsensus
- Multiple ChoicePlease save your changes before editing any questions.When a team is formed with team members who are all experts in the same subject the team is considered a ___________ team.Cross-functionalfunctionalspecial-opsinformal
- Multiple ChoicePlease save your changes before editing any questions.________________is intentionally sending unwanted e-mails or flooding an individual’s social media site with unwanted messages.Plagiarismslanderspamminglibel
- Multiple ChoicePlease save your changes before editing any questions._________ is publishing a false statement about someone that causes others to have a bad opinion of him or her.libelgossipslandernetiquette