Listening Skills
2 years ago
leighfields
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19 QuestionsShow answers
  • Question 1
    60 seconds
    Q. An _______ listener intends to pay attention but their minds usually wander. 
    answer choices
    active
    passive
    impatient
    unaware
  • Question 2
    60 seconds
    Q. The listener participates fully in the communication process in ______ listening. 
    answer choices
    active
    passive
    impatient
    unaware
  • Question 3
    60 seconds
    Q. When the listener doesn't actively participate in the communication process, this is ______ listening. 
    answer choices
    active
    passive
    empathic
    appreciative
  • Question 4
    60 seconds
    Q. In impatient learning, short bursts of active listening are interrupted by noise and other _________. 
    answer choices
    joys
    distractions
    puppies
    unaware
  • Question 5
    60 seconds
    Q. Passive listening is sometimes called ____ listening.
    answer choices
    lazy
    dynamic
    conscious
    deliberate
  • Question 6
    60 seconds
    Q. Active listeners view communication as a ________ process. 
    answer choices
    lazy
    boring
    dynamic
    distracted
  • Question 7
    60 seconds
    Q. Listening so that you can accept or reject a point of view, make a decision or take action. 
    answer choices
    Critical 
    Deliberative
    Empathic
    Appreciative
  • Question 8
    60 seconds
    Q. Trying to put yourself in another person's place or see the world through his or her eyes. 
    answer choices
    Critical 
    Deliberative
    Empathic
    Appreciative
  • Question 9
    60 seconds
    Q. Listening skills often used in social situations- concerts, plays, watching movies, etc. 
    answer choices
    Critical 
    Deliberative
    Empathic
    Appreciative
  • Question 10
    60 seconds
    Q. Sometimes referred to as "comprehensive listening". 
    answer choices
    Critical 
    Deliberative
    Empathic
    Appreciative
  • Question 11
    60 seconds
    Q. Choosing, consciously or unconsciously, to focus your attention on verbal or non-verbal stimuli.
    answer choices
    Acquiring
    Attending
    Understanding
    Responding
  • Question 12
    60 seconds
    Q. Mental process that involves decoding and interpreting the message. 
    answer choices
    Acquiring
    Attending
    Understanding
    Responding
  • Question 13
    60 seconds
    Q. Picking up some type of stimulus through the senses. 
    answer choices
    Acquiring
    Attending
    Understanding
    Responding
  • Question 14
    60 seconds
    Q. The listener's internal emotional and intellectual reaction to a message. 
    answer choices
    Acquiring
    Attending
    Understanding
    Responding
  • Question 15
    60 seconds
    Q. What is interpreting?
    answer choices
    Personalizing the sender's message to determine meaning for you
    The listener's reaction to a message
    Providing feedback to the sender
  • Question 16
    60 seconds
    Q. Unfamiliar language, speech problems and reduced hearing ability are all:
    answer choices
    feedback
    internal barriers
    external barriers
  • Question 17
    60 seconds
    Q. Ignorance, intolerance, stress and tuning out are all:
    answer choices
    feedback
    internal barriers
    external barriers
  • Question 18
    60 seconds
    Q. Which of the following is NOT a type of memory?
    answer choices
    immediate
    substantial
    short-term
    long-term
  • Question 19
    60 seconds
    Q. When you respond to a message, your first reaction is:
    answer choices
    emotional
    intellectual
    analyze & evaluate
    make choices
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