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- 1. Multiple ChoiceAn _______ listener intends to pay attention but their minds usually wander.activepassiveimpatientunaware
- 2. Multiple ChoiceThe listener participates fully in the communication process in ______ listening.activepassiveimpatientunaware
- 3. Multiple ChoiceWhen the listener doesn't actively participate in the communication process, this is ______ listening.activepassiveempathicappreciative
- 4. Multiple ChoiceIn impatient learning, short bursts of active listening are interrupted by noise and other _________.joysdistractionspuppiesunaware
- 5. Multiple ChoicePassive listening is sometimes called ____ listening.lazydynamicconsciousdeliberate
- 6. Multiple ChoiceActive listeners view communication as a ________ process.lazyboringdynamicdistracted
- 7. Multiple ChoiceListening so that you can accept or reject a point of view, make a decision or take action.CriticalDeliberativeEmpathicAppreciative
- 8. Multiple ChoiceTrying to put yourself in another person's place or see the world through his or her eyes.CriticalDeliberativeEmpathicAppreciative
- 9. Multiple ChoiceListening skills often used in social situations- concerts, plays, watching movies, etc.CriticalDeliberativeEmpathicAppreciative
- 10. Multiple ChoiceSometimes referred to as "comprehensive listening".CriticalDeliberativeEmpathicAppreciative
- 11. Multiple ChoiceChoosing, consciously or unconsciously, to focus your attention on verbal or non-verbal stimuli.AcquiringAttendingUnderstandingResponding
- 12. Multiple ChoiceMental process that involves decoding and interpreting the message.AcquiringAttendingUnderstandingResponding
- 13. Multiple ChoicePicking up some type of stimulus through the senses.AcquiringAttendingUnderstandingResponding
- 14. Multiple ChoiceThe listener's internal emotional and intellectual reaction to a message.AcquiringAttendingUnderstandingResponding
- 15. Multiple ChoiceWhat is interpreting?Personalizing the sender's message to determine meaning for youThe listener's reaction to a messageProviding feedback to the sender
- 16. Multiple ChoiceUnfamiliar language, speech problems and reduced hearing ability are all:feedbackinternal barriersexternal barriers
- 17. Multiple ChoiceIgnorance, intolerance, stress and tuning out are all:feedbackinternal barriersexternal barriers
- 18. Multiple ChoiceWhich of the following is NOT a type of memory?immediatesubstantialshort-termlong-term
- 19. Multiple ChoiceWhen you respond to a message, your first reaction is:emotionalintellectualanalyze & evaluatemake choices
- Answer choicesTagsAnswer choicesTags