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- 1. Multiple ChoiceMay I ask who's calling?Ms. Smith, please.I'll call tomorrow.This is Bob Hall.
- 2. Multiple ChoiceI'm sorry, but she's out to lunch right now.Okay. I'll call her right now.I'll call her after lunch.Okay. Lunch time is fine.
- 3. Multiple ChoiceCould I have your telephone number, please?Yes. It's 532-9843.My name's Greg Rodgers.My zip code is 09783.
- 4. Multiple ChoiceWould you like to leave a message?No. I'll call later.Yes. Go ahead.Yes. Please give him the message.
- 5. Multiple ChoiceCould you spell your name, please?I work for Sony.It`s spelled T . . I . . M.That's correct.
- 6. Multiple ChoiceI'll be sure to give her the message.Here's the message.No. I'll call later.Thank you.
- 7. Multiple ChoiceI'm sorry, but he's in a meeting now.Okay. Then, I'll meet him now.Do you know when it'll be over?Sorry. I can't meet him now.
- 8. Multiple ChoiceI'm sorry, but he won't be back to the office until Thursday afternoon.I'll call him Thursday morning.Alright. Please tell him Jeff called.Have him call me on Wednesday at 3:00.
- 9. Multiple ChoiceMr. Jones would like to reschedule Wednesday's appointment to next Monday at 10 O'Clock.Next Wednesday would be fine.Sorry. I'm busy on Monday at 11:00.Sure. No problem.
- 10. Multiple ChoiceShall I have her call you back later today?Yes. I'll call her later.No. Just tell her I called.Yes. Tomorrow is fine.
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