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- 1. Multiple ChoiceTeamA team is a small group of people working together for a common purpose.-
- 2. Multiple ChoiceQualityA commitment by everyone in an organization to exceed customer expectations.-
- 3. Multiple ChoiceFunctional TeamA team with similar skills and expertise although they would not be able to perform each others' jobs.-
- 4. Multiple ChoiceCross-Functional teamA team that consists of workers from different areas within a company who are assigned to work on a specific project.-
- 5. Multiple ChoiceMultifunctional TeamMembers of this team have been cross-trained so that each person is able to perform the duties of all other teams.-
- 6. Multiple ChoiceSelf-Directed TeamA team that has been given the full responsibility of carrying out it's assignment. They evaluate their own progress and hire, train, and evaluate team members.-
- 7. Multiple ChoiceNormA pattern that is typical of the development of a social group.-
- 8. Multiple ChoiceGoalWhat a team or member is trying to attain.-
- 9. Multiple ChoiceGantt ChartA graph that shows the steps of a task divided across a timetable.-
- 10. Multiple ChoiceProblemThis exists when there is a difference between reality (what you have) and expectation (what you want).-
- 11. Multiple ChoiceProblem SolvingThe process of making an expectation a reality.-
- 12. Multiple ChoiceCriteriaStandards you use to find the best solution.-
- 13. Multiple ChoiceConstraintsFactors that may restrict or hinder your ability to solve the problem.-
- 14. Multiple ChoiceBrainstormingA group technique used to develop many ideas in a relatively short time.-
- 15. Multiple ChoiceCompromiseWhen each side gives up something of value to help solve a problem.-
- 16. Multiple ChoiceConsensusWhen all members of a group fully accept and support the decision. Much more difficult to reach than a compromise.-
- 17. Multiple ChoiceConflictA hostile situation resulting from opposing views.-
- Answer choicesTagsAnswer choicesTags