The way multiple lines of text line up along the left, right, or both margins
Double Space
Alignment
Body
2. Multiple Choice
1.5 minutes
1 pt
The main text of a personal letter, business letter, memo, email, or report.
Complimentary Close
Body
Dateline
3. Multiple Choice
30 seconds
1 pt
The author’s keyed name in the closing of the letter.
Writer
Signature
Keyed Name
4. Multiple Choice
30 seconds
1 pt
A special notation at the end of a memo or letter that indicates that an item(s) is attached to the letter or memo.
Enclosure Notation
Copy Notation
Attachment Notation
5. Multiple Choice
30 seconds
1 pt
A keying style for a letter or memo in which all the text is aligned at the left margin.
Block Style
Hanging Indent Style
Paragraph Style
6. Multiple Choice
1.5 minutes
1 pt
A letter sent from one business or organization to another or to an individual.
Personal Business Letter
Business Letter
Friendly Letter
7. Multiple Choice
30 seconds
1 pt
Ending of the letter. Example: Sincerely yours,
Salutation
Keyed Name
Complimentary Close
8. Multiple Choice
30 seconds
1 pt
Use a lowercase (c) followed by the name of the person(s) to receive a copy. Placed a double space below the last line of the enclosure notation or the typist line if there is no enclosure.
Typist Initials
Copy Notation
Signature
9. Multiple Choice
30 seconds
1 pt
Line spacing using the word processing feature which leaves one blank line between each line of text.
SS (single space)
DS (double space)
QS (quadruple space)
10. Multiple Choice
30 seconds
1 pt
A special notation at the end of a letter indicating that an item(s) is included with the letter.
Attachment notation
Typist Initials
Enclosure noation
11. Multiple Choice
30 seconds
1 pt
Author’s handwritten/signed name. Placed on the printed copy of the letter.
Handwritten Signature
Typed Signature
Stamped Signature
12. Multiple Choice
30 seconds
1 pt
The address of the receiver of the letter.
Letter Address/Inside Address
Personal address
Return Address
13. Multiple Choice
30 seconds
1 pt
Stationery that is used instead of the return address in a business letter and consists of the business’ name, address, phone/fax/email, and logo.
Business Card
Friendly Letter
Letterhead
14. Multiple Choice
30 seconds
1 pt
A colon is keyed in the salutation and a comma is in the complimentary close.
Open Punctuation
Closed Punctuation
Mixed Punctuation
15. Multiple Choice
30 seconds
1 pt
There is not a colon keyed in the salutation and there is not a comma in the complimentary close.
Open Punctuation
Closed Punctuation
Mixed Punctuation
16. Multiple Choice
30 seconds
1 pt
A letter written by an individual to deal with business of a personal nature. (A letter that is sent from an individual to a person or business/organization.)
Business Letter
Personal-Business Letter
Friendly Letter
17. Multiple Choice
30 seconds
1 pt
The address of the sender of the letter and consists of a line for the street address and one for the city, state, and ZIP code.
Letter Address
Return Address
Mailing Address
18. Multiple Choice
30 seconds
1 pt
The greeting of a letter that is keyed a double space below the letter address.
Greeting
Salutation
Keyed Name
19. Multiple Choice
30 seconds
1 pt
Leaving no blank lines when using the Enter key .
SS (single space)
DS (double space)
QS (quadruple space)
20. Multiple Choice
30 seconds
1 pt
Used when someone other than the author keys the letter and is keyed at the left margin, a double space below the writer’s name.