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- 1. Multiple ChoiceOne of the maintenance aim isDevelop new system in line with business needPreserve our IT systems in optimal conditionReport the problem as thy occur
- 2. Multiple ChoiceA preventative maintenance isCarry out system maintenance on a periodic basisActions taken to fix problems after they have occurred.Negotiating with IT support to meet the requirement
- 3. Multiple ChoiceCritical hardware components and software should be covered bywarranty or maintenance agreementBusiness operational planJob data documentation
- 4. Multiple ChoiceWhat can the IT do to keep the software maintained?Adapt the software in line with changes to business requirementsProvide maintenance equipments for any computerised deviceAnalyses the risk on the business continuity
- 5. Multiple ChoiceUPS stand forUninterruptible power supplyUnited Parcel ServiceUniversity of Puget Sound
- 6. Multiple ChoiceWhich of the following devices can supply backup power to a PC when the electricity fails and provides for line conditioning as well?SPSUPSSurge suppressor
- 7. Multiple ChoiceSLA stands for:Synchronous language algorithmService level agreementStandard language acronym
- 8. Multiple Choicepreventative maintenance program is used by a business to:Extend the warranty on equipment purchased.Gain extra performance from a piece of equipmentMaximise the life of equipment in a cost effective manner
- 9. Multiple ChoiceAn uninterruptible power supply (UPS) is not part of a preventative maintenance program.TrueFalse
- 10. Multiple ChoiceThe protecting environment that a computer works in should be part of a preventative maintenance programTrueFalse
- 11. Multiple ChoiceWhat does Equipment documentation include?How often maintenance procedures should be doneAll orgnaization resourcesThe operational work
- 12. Multiple Choicepreventative is a type ofMaintenance procedureTroubleshooting producerRoutin steps
- 13. Multiple ChoiceCommon computer cleaning include usingNetwork cable, toolsFirewall andKeyboard,Mouse,Monitor
- 14. Multiple ChoiceDust buildup inside a computer causes the system to overheatTrueFalse
- 15. Multiple ChoiceWhich maintenance levels provides basic technical maintenance for the equipment ?Internal support from IT teemExternal support from suppliersHigher Management
- 16. Multiple ChoiceMotherboard and power supply maintenance bast to be assign for ?Internal supportExternal support suppliersHigher management
- 17. Multiple ChoicePredictive maintenance involvesPerforming maintenance activities in unpredictable manner.Determining the best time to perform preventive maintenance on equipment.Performing maintenance activities when it is needed
- 18. Multiple ChoiceWhich type of maintenance ensures that equipment is ready and available at the time of need?PreventivereactiveOff-equipment
- 19. Multiple Choicedata can be Protected from threats usingService packs,Market softwarePersonal protective equipment
- 20. Multiple Choicewhat can be use to to determining the organisation’s maintenance requirementsWarranties and maintenance contractsmanufacturers websiteMeeting human resource department
- Answer choicesTagsAnswer choicesTags