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- 1. Multiple ChoiceWhich of the following behaviors is considered to have the most personal risk associated with it when using social media?Expressing a strong opinion in a blog postAgreeing to write status updates for a popular celebrityAgreeing to meet someone in person after getting acquainted on FacebookEngaging in a chat room conversation with someone you have recently met online
- 2. Multiple ChoiceWhich of the following would be considered an effective Internet communication when posting messages to a newsgroup?A message that contains a detailed discussion of the topic, and includes any relevant e-mail threadsA message that contains emoticons to help convey the desired toneA message that contains jokes to lighten the moodA message that is pertinent, appropriate and brief
- 3. Multiple ChoiceSome Internet practices are illegal (they violate laws and are punishable), whereas other practices may be legal but are still unethical and should be avoided. Which of the following practices is both legal and ethical?Trying shareware for free and paying for it only after you decide to keep using it.Downloading copyrighted artwork and using it as a background on your Web site.Downloading music and motion pictures, as long as they are from a peer-to-peer network.Copying someone else's written work from the Internet and presenting it as your own, as long as it is for schoolwork.
- 4. Multiple ChoiceWhich of the following statements is true about Voice over IP (VoIP)?VoIP is voice information delivered in digital form as packets of data using Internet Protocol (IP).VoIP is the primary means by which users communicate with call centers.VoIP is voice information delivered in digital form as packets of data using the public switched telephone network (PSTN).VoIP is the primary means by which users communicate with contact centers.
- 5. Multiple ChoiceWhen you sign in to your instant messaging (IM) service, your online status is advertised (or published) to the people on your contacts list. What does this scenario represent?Mobile computingConvergencePresencingUnified communications (UC)
- 6. Multiple ChoiceYou and other parents are attending Back To School Night at your son's school. During his presentation about this year's curriculum and goals, your son's teacher talks about the dangers of the Internet. Which of the following should he include in his recommendations to the parents?Direct the parents to visit their children's chat rooms and ask the other users to provide identification.Remind the parents that the anonymity of chat rooms provides security for their children.To minimize the parents' fear, tell the parents that the threat of predators has been reduced in recent times.Urge the parents to warn their children to never provide personal information over the Internet.
- 7. Multiple ChoiceWhich of the following behaviors would be considered unethical?Using your company's Twitter account to solicit and discuss opinions from your company's customersUsing your personal Facebook page to make disparaging remarks about your bossUsing your company's Facebook page to market your company's newest productUsing your personal Twitter account to recommend your company's newest product to your friends
- 8. Multiple ChoiceWhich of the following is an example of ethical Internet behavior?Requesting personal information about others during an Internet chat sessionCiting information you find on the Internet that you use in your own workDownloading any songs and movies from the InternetDownloading and using shareware, which is free
- 9. Multiple ChoiceWhy should you avoid typing e-mail messages in all capital letters?Because messages containing all capital letters require more bandwidth to transmitBecause all capital letters may be ignored by some e-mail clientsBecause using all capital letters connotes shouting or angerBecause visually impaired readers have trouble reading all capital letters
- 10. Multiple ChoiceUnified communications (UC) is a business trend that seeks to:convert voice into data packets for transmission over a packet-switched IP network.integrate telephony and data technologies.process a large volume of requests by phone.simplify and integrate all forms of communication.
- 11. Multiple ChoiceWhich of the following Internet communication practices is unethical but not illegal?Posting artwork you copied from the Internet on your Web site and claiming it is your ownPosting false and hurtful claims about another person on your Facebook page
Copying the code for a specialized application from another site and using it on your site without permissionAsking another user in a chatroom for personal information - 12. Multiple ChoiceWhat is the name of the programming methodology for the Web that enables Web applications to interact with users in much the same way they do with desktop applications?AjaxWikiMashupFolksonomy
- 13. Multiple ChoiceWhich of the following would be considered a Web 2.0 technology?WikiHTTPFTPUsenet
- 14. Multiple ChoiceWhat term describes the ability of a group to exhibit a greater degree of intelligence by solving problems collaboratively instead of relying on the intelligence of an individual member?Web 2.0 intelligenceGroupthinkCollective intelligenceCrowdsourcing
- 15. Multiple ChoiceWhat is the term for the concept referring to the changing trends in the use of WWW technology and Web design that have led to the development of information-sharing and collaboration capabilities?Web 3.0Web 4.0Web 1.0Web 2.0
- 16. Multiple ChoiceA Web page that integrates content and scripts from multiple Web sites to create new applications is known as a:podcast.folksonomy.mashup.wiki.
- 17. Multiple ChoiceWhat is the term for a computer-based method of communication in which users can type and view messages sent to one or more recipients, and view the responses immediately?Windows Remote AssistanceInstant messaging (IM)Virtual Network Computing (VNC)Text messaging
- 18. Multiple ChoiceWeb feeds can be read using software called:an FTP client.a mashup.an aggregator.a wiki.
- 19. Multiple ChoiceWhat is a podcast?The use of audio or video digital-media files that are distributed through Web feeds to subscribersA programming methodology for the Web that enables Web applications to interact with users in much the same way they do with desktop applicationsA page or collection of Web pages that can be viewed and modified by anybody with a Web browser and Internet accessThe practice of categorizing online content through tags
- 20. Multiple ChoiceWhat is social networking?The use of audio or video digital-media files that are distributed through Web feeds to subscribed usersThe integration of content and scripts from multiple Web sites to create new applicationsThe grouping of individuals with common interests or goals into specific groups or communitiesCollections of Web pages that can be viewed and modified by anybody with a Web browser and Internet access
- 21. Multiple ChoiceThe protocol required for text messaging is:FTP.HTTP.SMTP.SMS.
- 22. Multiple ChoiceWhat is the name for the method by which a blogger receives notification when other bloggers link to his or her blog entry?AlertCommentsTrackbackFeedback
- 23. Multiple ChoiceTyping an e-mail message or instant message using all capital letters can be considered:a breach of netiquette.a form of harassment.a breach of Internet ethics.a blog.
- 24. Multiple ChoiceWhat is spim?An instant message that bypasses antivirus softwareSpam that is delivered through e-mailSpam that is delivered through instant messagingAn instant message that bypasses firewalls
- 25. Multiple ChoiceWhat is the term for the business trend that seeks to simplify and integrate all forms of communication?ConvergenceBloggingVoice over IP (VoIP)Unified communications (UC)
- 26. Multiple ChoiceWhat is the term for the integration of telephony and data technologies?Mobile computingConvergenceBloggingPresencing
- 27. Multiple ChoicePresence information:is often used in social networking but rarely used in the workplace.is limited to wireless mobile phones and home phones.indicates a person's willingness and ability to participate in communication.can be published only on a single communication channel.
- 28. Multiple ChoiceWhat is the term that refers to a person's ability to use technology while "on the go"?Laptop computingMobile computingPresencingConvergence
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