A letter may be written to communicate something that’s difficult to say face-to-face.
TRUE
FALSE
2. Multiple Choice
30 seconds
1 pt
Personal letters may be short or long but they are usually ________.
formal
informal
professional
unimportant
3. Multiple Choice
1 minute
1 pt
_______ letters are letters to people who we don’t know on a personal level.
Chain
Informal
Formal
Reference
4. Multiple Choice
30 seconds
1 pt
One may write a(n) ____ letter find out information, to apply for a job or a course,or to send an apology.
formal
informal
5. Multiple Choice
30 seconds
1 pt
Information necessary to include in a formal letter are _______.
dates, names, and addresses
dates, serial numbers, and locations
date, relationship, and age
date, preferred language, and race
6. Multiple Choice
1 minute
1 pt
______ letters are generally precise and to-the-point, without any unnecessary detail.
Formal
Informal
7. Multiple Choice
30 seconds
1 pt
All business letters have one thing in common, ________.
their purpose
professionalism
they are private
publicity
8. Multiple Choice
30 seconds
1 pt
The two most common business letter formats are _____ format and _____format.
block, unblocked
block, indented
indented, non-indented
personal, professional
9. Multiple Choice
30 seconds
1 pt
The three types of block format include:
non-block, modified block, or semi-block format
block, modified block, or semi-block format
block, midi-block, or semi-block format
block, modified block, or quasi-block format
10. Multiple Choice
30 seconds
1 pt
______ is the most common out of the three and the simplest.
Demi-block
Semi-block
Quasi-Block
Block
11. Multiple Choice
1 minute
1 pt
When writing a business letter in ______ form, the senders name, address, phone number, and date is located at the top of the page, either in the center or a few spaces from the center towards the right side.
block
modified indented
indented
modified block
12. Multiple Choice
1 minute
1 pt
When writing a business letter in ____ block form, all of the writing is flushed against the left margin with no indentations.
modified
full
semi
non-indented
13. Multiple Choice
30 seconds
1 pt
Margins for a business letter are ___ margins on all four sides(left, right, top, bottom).
1/2''
1''
1 and 1/2"
2"
14. Multiple Choice
30 seconds
1 pt
There are ___ parts to a business letter.
two (2)
four (4)
six (6)
eight (8)
15. Multiple Choice
30 seconds
1 pt
A business letter does not use salutations or complimentary closings.
TRUE
FALSE
16. Multiple Choice
30 seconds
1 pt
For formal letters, use semi-block format.
TRUE
FALSE
17. Multiple Choice
1 minute
1 pt
In a(n) _____ letter all elements are left-aligned, except for the beginning of each paragraph, which is indented five spaces.
block
modified block
semi-block
indented
18. Multiple Choice
30 seconds
1 pt
An acceptance letter is an example of a(n) _________ letter.
business
personal
mandatory
governmental
19. Multiple Choice
30 seconds
1 pt
A complaint letter is an example of a(n) ________ letter.
formated
informal
personal
business
20. Multiple Choice
30 seconds
1 pt
Emails, cell phones, and social media are slowly declining the use of personal letters.