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Slide 1
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Stakeholders
NCFE Level 1/2 Award in Business and Enterprise
Question 2
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Q.
What are stakeholders?
answer choices
People who are interested in or affected by the business
Businesses who spy on other businesses
People who eat steak
Only the employees of the business
<p>People who are interested in or affected by the business</p>
alternatives
<p>Businesses who spy on other businesses</p>
<p>People who eat steak </p>
<p>Only the employees of the business</p>
answer explanation
Slide 3
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Stakeholders
Stakeholders are people or groups who have an interest - or “stake” - in the activities of a business
These can be split into two types
INTERNAL STAKEHOLDERS - These are people who work for the business. This means that they are INSIDE the business and involved daily
EXTERNAL STAKEHOLDERS - These are people who do not work for the business, and are NOT involved in the day-to-day running of the business. As such they are OUTSIDE the business.
Slide 4
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Question 5
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Q. The Government is interested in a business because:
answer choices
They will want to buy the products
They want the business to comply with the law and pay taxes
They want good quality products
They want to be paid the money they are owed
They will want to buy the products
alternatives
They want the business to comply with the law and pay taxes
They want good quality products
They want to be paid the money they are owed
answer explanation
Question 6
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Q. Customers are interested in a business because:
answer choices
They want to be oaid they money they are due
They want the employees to be paid a good salary
They want the business to make the products they want at good prices
They want to be paid a bonus
They want to be oaid they money they are due
alternatives
They want the employees to be paid a good salary
They want the business to make the products they want at good prices
They want to be paid a bonus
answer explanation
Question 7
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Q. What influence does a manager have on the business?
answer choices
They may alter their workrate and take industrial action
They may withdraw their investment
They may make decisions which affect the business
They may alter their workrate and take industrial action
alternatives
They may withdraw their investment
They may make decisions which affect the business
answer explanation
Question 8
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Q. What influence may Suppliers have on the business?
answer choices
They may change taxes
They may protest about the business
They may increase their prices
They may choose not to buy the product or recommend it
They may change taxes
alternatives
They may protest about the business
They may increase their prices
They may choose not to buy the product or recommend it
answer explanation
Question 9
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Q. A Bank is an external stakeholder?
answer choices
True
False
True
alternatives
False
answer explanation
Question 10
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Q. A customer is an internal stakeholder?
answer choices
True
False
True
alternatives
False
answer explanation
Question 11
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Q. An employee is an internal stakeholder?
answer choices
True
False
True
alternatives
False
answer explanation
Question 12
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Q. A manager is an external stakeholder
answer choices
True
False
True
alternatives
False
answer explanation
Slide 13
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Stakeholder Conflict
Unfortunately the different requirements of stakeholders can cause problems!
This results in arguments between different parties, about what the business should do
Slide 14
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Question 15
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Q.
Examination Question One
Identify ONE external stakeholder in a business (1)
no correct answer
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Question 16
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Examination Question Two
Analyze ONE benefit to a business of successfully engaging their stakeholders (2)