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Consumer Lesson
13 hours ago by
Caroline Murtagh
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INSTRUCTOR-LED SESSION
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ASYNCHRONOUS LEARNING
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  • Slide 1
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    Consumer Lesson

    Body text
  • Slide 2
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  • Slide 3
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  • Question 4
    45 seconds
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    Q.

    Select the correct category for the below statement:

    To behave wisely when buying goods and services is a ........

    answer choices

    CONSUMER RESPONSIBITIES

    CONSUMER RIGHTS

    RETAILER ​

    RESPONSIBITIES

  • Question 5
    30 seconds
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    Q.

    Select the correct category for the below statement:

    The goods are as described ........

    answer choices

    CONSUMER RESPONSIBITIES

    CONSUMER RIGHTS

    RETAILER ​

    RESPONSIBITIES

  • Question 6
    30 seconds
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    Q.

    Select the correct category for the below statement:

    Signs cannot be displayed that limit their responsibility, e.g. ‘No refunds’

    answer choices

    CONSUMER RESPONSIBITIES

    CONSUMER RIGHTS

    RETAILER ​

    RESPONSIBITIES

  • Question 7
    30 seconds
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    Q.

    Select the correct category for the below statement:

    They must respect consumers’ rights when selling goods and services is a .........

    answer choices

    CONSUMER RESPONSIBITIES

    CONSUMER RIGHTS

    RETAILER ​

    RESPONSIBITIES

  • Question 8
    30 seconds
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    Q.

    Select the correct category for the below statement:

    To act carefully, responsibly and ethically where using products and services is a ............

    answer choices

    CONSUMER RESPONSIBITIES

    CONSUMER RIGHTS

    RETAILER ​

    RESPONSIBITIES

  • Question 9
    30 seconds
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    Q.

    Select the correct category for the below statement:

    Consumer complaints must be dealt with by the seller is a ............

    answer choices

    CONSUMER RESPONSIBITIES

    CONSUMER RIGHTS

    RETAILER ​

    RESPONSIBITIES

  • Slide 10
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  • Question 11
    45 seconds
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    Q.

    A claim that a service is available throughout the country when it is available only in Cork and Galway.

    answer choices

    MISLEADING CLAIMS ABOUT GOODS

    MISLEADING CLAIMS ABOUT SERVICES

    ​ MISLEADING CLAIMS ABOUT PRICES

    UNFAIR PRACTICE PROTECTION

  • Question 12
    45 seconds
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    Q.

    A claim that a sofa has been reduced by 20%, when in fact the previous price and sale price are the same

    answer choices

    MISLEADING CLAIMS ABOUT GOODS

    MISLEADING CLAIMS ABOUT SERVICES

    ​ MISLEADING CLAIMS ABOUT PRICES

    UNFAIR PRACTICE PROTECTION

  • Question 13
    45 seconds
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    Q.

    A mechanic carrying out more work on a car than was agreed in advance and refusing to return the car until the work has been paid for.

    answer choices

    MISLEADING CLAIMS ABOUT GOODS

    MISLEADING CLAIMS ABOUT SERVICES

    ​ MISLEADING CLAIMS ABOUT PRICES

    UNFAIR PRACTICE PROTECTION

  • Slide 14
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  • Slide 15
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  • Slide 16
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  • Slide 17
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  • Slide 18
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  • Slide 19
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  • Slide 20
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  • Slide 21
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