Professional Communication

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9th - 11th grade

Professional Development, Business, Education

34 minutes ago by

Morgan Kelley

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Slide 1
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Professional Communication
Body text
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Slide 2
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Connecting Last Week
Introductions
Verbal and Nonverbal
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Question 3
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Q.
What is verbal communication?
answer choices
Phone call
Voicemail
In-person communication
All
Phone call
alternatives
Voicemail
In-person communication
All 
answer explanation
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Question 4
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Q.
What does non-verbal communication mean?
answer choices
What others say to us when meeting
All unwritten and unspoken messages
Text messages
What others say to us when meeting
alternatives
All unwritten and unspoken messages
Text messages
answer explanation
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Slide 5
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Non-verbal communication
Think Body Language
"Vibes" included
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Slide 6
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Listening vs Hearing
Actively engaged
Comprehending
Asking questions when necessary
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Slide 7
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Clear, concise, and consistent
including volume, subject, details, and timely
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Question 8
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Q.
Which non-verbal communications is most important?
no correct answer
Eye contact
Handshaking
Hand movement
Posture
Eye contact
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Handshaking
Hand movement
Posture
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Slide 9
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Be attentive
Check for understanding
Use appropriate technology
Consider your audience
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Slide 10
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When things go wrong: LAST
Listen
Apologize
Solve
Thank
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